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1st Sem Accommodation Operation Notes

Organisation chart of the housekeeping department

Organisation chart of the housekeeping department

The value of organization in a business cannot be emphasized. It provides a framework that enhances workplace clarity, efficiency, and productivity. A well-organized organisation ensures that communication flows efficiently, allowing individuals to understand their...

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Inter Departmental Relationship

Inter Departmental Relationship

Interdepartmental coordination Refers to the process of facilitating communication, collaboration, and synergy between different departments within an organization. It plays a crucial role in the efficient functioning and overall success of an organization. Here are...

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Identifying Housekeeping Responsibilities

Identifying Housekeeping Responsibilities

A department's responsibility refers to a specific task or duty allocated to people or teams within that department. It specifies the employees' expectations and obligations in terms of their position and contribution to the general operation of the department and the...

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Personality Traits of Housekeeping Management Personnel

Personality Traits of Housekeeping Management Personnel

A housekeeping management personnel must be extremely detail-oriented to be effective at their job. From organising various household items to ensuring that floors and windows are scrubbed clean and left streakless, these professionals need a keen eye for detail to...

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Duties and Responsibilities of Housekeeping staff

Duties and Responsibilities of Housekeeping staff

Duties and Responsibilities of Housekeeping staff Executive Housekeeper / Director of Housekeeping She / He is responsible and accountable for the total cleanliness and aesthetic upkeep of the hotel. The EHK supervises all housekeeping employees, has the authority to...

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Methods Of Organizing Cleaning

Methods Of Organizing Cleaning

The manner of cleaning organisation is critical in ensuring successful and efficient cleaning operations. It guarantees efficient resource allocation, methodical procedures, and effective communication, all of which contribute to increased production, consistency, and...

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Design features that simplify cleaning

Design features that simplify cleaning

Design is important in streamlining the cleaning process and guaranteeing efficient cleaning operations. To simplify cleaning activities, a well-designed room considers accessibility, materials, layout, storage, fixtures, ventilation, lighting, equipment, and signage....

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Use and care of equipments : Cleaning Organisation

Use and care of equipments : Cleaning Organisation

The use and care of items and equipment are of utmost importance for their optimal functionality and longevity. Proper use involves following manufacturer guidelines, handling items with care, and using them for their intended purposes. Additionally, regular cleaning,...

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Cleaning Agents

Cleaning Agents

Classification of Cleaning agents Water Detergents Reagents -Acid cleaners or Alkaline cleaners Solvent cleaners Disinfectants Deodorants Laundry aid Polishes Floor seals Proprietary cleaning agents like Toilet cleaners and Glass cleaners   WATER Water is not...

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General Criteria for Selection of Cleaning Agents

General Criteria for Selection of Cleaning Agents

Very strong agents should not be used for cleaning surfaces Good quality & reputed products should be used that are available at all times Cost should be kept in mind Correct agent to be used at a specific surface Toxicity should be low for minimum impact on...

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Classification of Cleaning Agents

Classification of Cleaning Agents

Cleaning agents are classified according to the principle method by which soil or stains are removed from the surface. This will be determined by their composition. The principle classes are: Water Detergents Abrasives Degreasers Acid cleaners Alkalis Organic Solvents...

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Polishes : Cleaning Agents

Polishes : Cleaning Agents

Polishes serve a dual function of enhancing the surface sheen and providing a protective layer to the surfaces they are applied to. Depending on the surface to be polished, the composition of these polishes varies. In this detailed guide, we will discuss the types of...

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Floor Seals : Cleaning Agents

Floor Seals : Cleaning Agents

Floor seals are semi-permanent finishes applied to the flooring to render it impermeable to protect the surface from dirt, stain and other liquids and to provide an easy to maintain surface. The floor surface must be clean and dry before a seal is applied or it will...

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Use, Care and Storage : Cleaning Agents

Use, Care and Storage : Cleaning Agents

The use, storage, and care of cleaning agents are of utmost importance. When used correctly, cleaning agents effectively remove dirt, stains, and germs from surfaces, ensuring cleanliness and hygiene. Following safety precautions during their use protects individuals...

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Distribution and Controls ; Cleaning Agents

Distribution and Controls ; Cleaning Agents

Cleaning agent distribution and management are critical for ensuring a safe and efficient cleaning operation. Organisations can ensure responsible cleaning agent handling and use by developing suitable processes, reducing safety hazards and supporting good resource...

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Composition, Care, and Cleaning of Different Surfaces

Composition, Care, and Cleaning of Different Surfaces

Composition, care, and cleaning of different surfaces Every hospitality establishment is full of different surfaces located in different areas throughout the establishment. To keep the hotel property looking as fresh as it did when it first opened, housekeeping...

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Composition, Care, & Cleaning Of Metal

Composition, Care, & Cleaning Of Metal

Composition, Care, & Cleaning Of Metal The most commonly used metals are: Silver Steel Copper Brass Bronze, Aluminium Iron These metals may be used while making doors and window fittings, wall panels, light fittings, sanitaryware, restaurant cutlery, cooking...

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Inter Departmental Coordination With Front Office

Inter Departmental Coordination With Front Office

Inter-Departmental Coordination For effective and smooth functioning of any hotel inter-departmental coordination and cooperation is a vital element. No department in a hotel is independent of another. Rooms are the largest selling items in hotels and the largest...

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Inter-Departmental Relationship With Maintenance

Inter-Departmental Relationship With Maintenance

Inter-Departmental Relationship With Maintenance The housekeeping department depends on maintenance to keep things in order. While carrying out their scheduled work, housekeeping employees may find some deficiencies in the hotel facilities, such as faulty electrical...

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Inter-Departmental Relationship With Security

Inter-Departmental Relationship With Security

Inter-Departmental Relationship With Security The coordination here is mainly concerned with the prevention of fire and thefts and the safekeeping of keys and lost property. Housekeeping personnel should also report anything of a suspicious nature or movement in a...

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Inter-Departmental Relationship With Stores

Inter-Departmental Relationship With Stores

Coordination with stores ensures the availability of day-to –day necessities of housekeeping. Larger hotels have a store attached to the housekeeping department that stocks linen, supplies and so on. Smaller hotels may stock them in the general store, except for...

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Inter-Departmental Relationship With HR Personnel

Inter-Departmental Relationship With HR Personnel

Inter-Departmental Relationship With HR Personnel Housekeeping coordinates with the personnel department for the following reason Acquisition: human resource planning, recruitment, selection, and induction/ socialization. Maintenance: compensation management e.g. pay/...

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Use Of Computers In House Keeping Department

Use Of Computers In House Keeping Department

Computers are now being used in many housekeeping departments for rooms management, inventory control, linen management, and so on, to varying extents. Many software packages are now available in India that provides specific applications for housekeeping operations....

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Cleaning Agents

Cleaning Agents

TASKI CLEANING AGENTS LIST - R1 to R9  R1 Cleaning and Sanitising of Bathroom / Toilet surfaces  R2 All-purpose cleaning agent / Hygienic Hard Surface Cleaner R3 For Cleaning Glass and Mirror Cleaner R4 For Furniture Polish and Cleaning / Furniture Maintainer R5 Air...

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Manual : Cleaning Equipments

Manual : Cleaning Equipments

MANUAL EQUIPMENTS Manual Equipments are the ones which are used by one’s own hands rather than electricity, petrol or gas thereby the energy of the worker affects the standards of cleanliness required from the equipment as well as the knowledge of the worker. The...

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Mechanical : Cleaning Equipments

Mechanical : Cleaning Equipments

These equipments are used in housekeeping department are usually powered by electricity or gas. The staff has to be well trained in the operation of these equipments since incorrect usage will not only lead to inefficient cleaning but may also become a safety hazard....

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(Polished, Painted, Laminated) Wood : Public Area Cleaning

(Polished, Painted, Laminated) Wood : Public Area Cleaning

WORK TO BE DONE:    Cleaning of wooden articles. STATE OF THE SURFACE:  stained, marked, very dirty. EQUIPMENTS REQUIRED:  dusters, rags, mugs, toothbrush, and buckets. AGENTS REQUIRED:  vinegar, teepol (neutral soap solution), mansion polish, turpentine oil, double...

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(Traditional Method, Brasso) Brass : Public Area Cleaning

(Traditional Method, Brasso) Brass : Public Area Cleaning

WORK TO BE DONE:  cleaning of brass surface. STATE OF THE SURFACE: very dirty and badly tarnished. EQUIPMENTS TO BE USED: Plastic basin, tooth brush, rags and dusters. AGENTS REQUIRED: Hot water, washing soda, tamarind, brasso. PROCEDURE: Tarnish on a brass surface is...

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(Glass Cleaner, Economical Method) Glass : Public Area Cleaning

(Glass Cleaner, Economical Method) Glass : Public Area Cleaning

WORK TO BE DONE.                        Cleaning of a glass surface( window pane) STATE OF THE SURFACE.             Stained & very dirty. EQUIPMENTS USED.                       Tooth brush, rags, dusters, bucket, mug, newspaper, sponge, glass wiper. AGENTS USED....

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Floor : Public Area Cleaning

Floor : Public Area Cleaning

WOODEN Sweep daily and occasionally mop or wash. If unsealed, apply wax polish periodically. If sealed, damp mop and buff with dry mop. Use self shine polish periodically. MARBLE Sweep or dry mop daily. Wash with soft cloth wrung out in warm water and detergent. Rinse...

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Standard Room : Guest Room Supplies and Position

Standard Room : Guest Room Supplies and Position

In Bedroom Behind the door :-  A DND card, reverse of which may be 'please make up my room' card. Room rates for different kinds of rooms offered, in a frame. A detailed map of fire exits is ideally affixed. A notice reminding guests of the safe-deposit facilities at...

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Suite : Guest Room Supplies and Position

Suite : Guest Room Supplies and Position

In Bedroom Behind the door :-  A DND card, reverse of which may be 'please make up my room' card. Room rates for different kinds of rooms offered, in a frame. A detailed map of fire exits is ideally affixed. A notice reminding guests of the safe-deposit facilities at...

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Maid’s Trolley contents and  set-up

Maid’s Trolley contents and set-up

Maid's Trolley, also called as a room attendants trolley, or chamber maid’s trolley, this is perhaps the most significance piece equipment in the housekeeping department. it is like a giant tool box, stocked with everything necessary to service a guest room...

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Inter Departmental Coordination With Maintenance

Inter Departmental Coordination With Maintenance

Coordination With Maintenance From Housekeeping to Maintenance Maintenance Order Slip: It gives the details about the type o maintenance to be carried out in the specific area. When the rooms are off for a certain period of time, this information has to be passed on...

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