The linen room is the centrestage for the supporting role that the Housekeeping Department plays in the hotel. Most linen rooms are centralized and act as a storage point and distribution centre for clean linen. Usually, a par stock is maintained on each floor or at...
3rd/4th Sem Accommodation Operations Theory
Syllabus with topics linked
Layout and equipment in the Linen Room
Layout to be added. LOCATION OF THE LINEN ROOM - Adjacent to the laundry if on-premises, usually with an interconnecting window between the rooms. - Near the service entrance if the laundry is off-premises. - Near the service elevator for easy transportation to...
Selection criteria for various Linen Items & fabrics suitable for this purpose
Selection criteria for fabrics Cost of buying and maintenance Laundering cost comes next to labour cost. Synthetics require lesser temperature and shorter programs for laundering when compared to cotton. “No iron blends” do not require ironing. Durability of the...
Purchase of Linen
Sources of purchase Direct from manufacturer From wholesale store Sales representative An individual hotel may buy linen as per Housekeeper’s decision or in case of a group hotel, it may be ordered by Central Purchase. There are three major factors to be considered...
Calculation of Linen requirements
The housekeeping department of a hotel goes through hundreds of sheets per day. To have enough linen, housekeeping managers maintain par levels of inventory to meet the needs of the hotel. What Are Par Levels? Maria, the housekeeping manager at the Coral Beach Hotel,...
Linen control-procedures and records
Linen control-procedures Control of linen is an important task to manage the operations, it basically falls into three areas of activities:- 1) Hygienic standards and appearance of linen 2) Daily routine exchange of linen between floors and departments linen room and...
Stocktaking-procedures and records
STOCKTAKING Stocktaking is counting what you have (ACTUAL or PHYSICAL STOCK) and comparing it to what you are supposed to have (BOOK or RECORDED STOCK). It is an essential activity that must be carried out at regular intervals. Any discrepancies should be accounted...
Recycling of discarded linen
Discarded or condemned linen are items that are no longer useful in their present condition due to some irreversible damage such as a permanent stain or simply wear and tear. ‘Cutting Down’ refers to the using of any discarded material for some other purpose. The...
Linen Hire
Hiring linen is uncommon in India, but many hotels in other parts of the world do not purchase linen and prefer to hire laundered linen from a hiring company. Linen hire companies supply clean linen to hotels on a hire basis. Thus it is a contract with a company which...
Advantages of providing uniforms to staff
Providing uniforms for hotel staff is one way of ensuring proper grooming, thereby reflecting the standard of the hotel and creating a good impression on the guest. Having a uniform creates a sense of orderliness and enables the guest to identify staff and their...
Issuing and exchange of uniforms & Type of uniforms
Issuing and exchange of uniforms A)Issuing uniforms to new employees In case of new employees, uniforms are issued against a specific authorization letter received from the personnel department. The employee is required to sign for his or her particular uniform....
Selection and designing of uniforms
Points to be considered while designing uniform: General profile of the employee Image and identity of the property Comfort in wear Purpose of work Appearance & style Climatic conditions of the place Budget & value for money Fabric Ease of availability of...
Layout and Activities of the Uniform Room
Layout to be added. Equipment Used in Uniform Room Racks Mobile trolleys Ironing board with iron Hangers Work table Trolleys ( for transporting uniforms) Marking machine Telephone Pen & pencil Computer system Supervisors desk Shelves People working in the area...
Sewing Room Activities and Areas to be provided
A well-organized sewing room is crucial for a hotel's housekeeping department. It ensures efficient operations, timely repairs, and the maintenance of the hotel's high standards. In this blog, we'll discuss the various activities that take place in a sewing room and...
Equipment provided to Sewing Room
Types of equipment in sewing room 2/3 sewing machines, manual or motor preferably with a foot treadle which leaves hands free for darning; thread release on looper for tension control so as to enable stitching to be carried out on fabrics of varied thickness;...
Commercial and On-site Laundry
In any residential establishment, a lot of dirty linen accumulates in the various units and departments. It is essential to nsure a continuous supply of linen, which is well laundered so that operations can be carried out smoothly and efficiently. Linen is an...
Flow process of Industrial Laundering-OPL
Flow process of Industrial Laundering involves following steps:- Collection Arrival Sorting Marking Weighing Loading Washing Rinsing Hydro Extraction Tumble drying Finishing Folding Airing Storage Transfer & Use Here is chart showing the same:- Let's Have look at...
Stages in the Wash Cycle
The basic laundering operation is a physical-chemical process which utilizes four major factors which determine the quality of textiles being laundered. The four factors have become known as the detergent pie. Time Temperature Mechanical Action Chemical Action The...
Laundry Equipment and Machines: Must-Have Tools for Every Hotel Business
Learn about the top 10 laundry machines and equipment every hotel business needs. From commercial washing machines to garment steamers, we’ve got you covered.
Layout of the Laundry
What factors should be considered when designing a laundry room layout? The laundry should be designed in consideration to the amount of space needed to hold a number of various items, for completing tasks, and for that amount of needed space to increase when the...
Laundry Agents
There are only a few major types of laundry agents there Detergents (Which is a major group)AlkaliBleachesAnti ChlorsSour/Acid AgentFabric ConditionerOptical BrightenerStarch 1. Detergents Strictly speaking, the term detergent can be applied to any cleaning agent. Its...
Dry Cleaning
Before you move further, here is a quick video from business insider showing dry cleaning process in a commercial laundry:- https://www.youtube.com/watch?v=i6ZU0Hc3ap8 Dry Cleaning is a process by which textiles are cleaned using a solvent other than water. This...
Guest Laundry/Valet Service
Among the many amenities provided by a hotel, one of them is laundry service for the guest. It is an amenity which is essential in resort hotels where guests are long-staying and prefer to travel light. Even if a full-fledged laundry service is not available, at least...
Stain Removal
A stain is defined as a discolouration brought about by contact with a foreign substance which is difficult to remove. Like first-aid in an accident, the treatment of stains requires immediate action. Some of the first-aid treatments include blotting, grease...
How to Read Laundry Symbols
They may appear confusing but fabric care instructions are actually quite easy to understand. Each laundry symbol should tell you what the fabric is made from and include up to five laundry symbols which let you know how to care for it. Here’s our quick guide to what...
Flower arrangement in Hotels
A flower arrangement may be defined as the art of organizing and grouping together plant materials (flowers, foliage, twigs, etc.) to achieve harmony of form, colour, and texture, thereby adding cheer, life, and beauty to the surroundings. It is essentially a...
Equipment and material required for flower arrangement
Following are major Equipment and material required for flower arrangement:- 1. Mechanics 2. Equipment 3. Containers 4. Bases 5. Accessories 6. Plant material 7. Support MECHANICS These are items used to keep flowers, foliage, and stems in place within the container....
Conditioning of plant material
A flower or leaf cut from a plant has a short, though beautiful, life. Flower arrangers use the term ‘conditioning’ to refer to the preparation of cut plant materials for a long life, the filling of stems with water, and prevention of wilting.It is possible to prolong...
Styles of Flower Arrangements
Styles in flower arrangement generally fall into two broad classifications: Line and Mass Line Restraint is used in the amount of plant material so that lines can be seen clearly A lot of space is used within the design itself The beauty of the design lies in the...
Principles of design as applied to flower arrangement
The basic principles of art are also applicable to the art of flower arrangement. The principles are as follows:- DesignScaling/ProportionBalance Physical Visual Suitable Background Variation RythmProper use of ColourEmphasisHarmonyDistinctionRepetation DESIGN All...
Indoor Plants: Selection and care
Points to be kept in mind while buying an indoor plant Check the compost (Potting Soil). If it has dried out the plants have been neglected. Don’t buy. Lift & check the base of the pot. If lots of roots are coming out of the bottom, the pot should have been...






























