Tourism is an activity of the movement of people that deserves the praise of all human beings. It can further be called activity of movement of people (visitors) and activities of the provider (the person or agency which supplies various services and products to the...
Introduction Hospitality is treating people like you would want to be treated when you are traveling. In other words, it means making a tourist feel totally welcome not only as your guest but also as the guest of the complete family of the Hotel. Hospitality is a...
Hotels As per the Hotel Proprietors Act, 1956, a hotel is an “Establishment held out by the proprietor as offering food, drink and if so required, sleeping accommodation, without a special contract to any traveller presenting himself who appears able and willing to...
Introduction There are various departments of a hotel which help in the smooth and efficient operation of the hotel. All these departments work in close liaison for the hotel to operate in good condition so as to achieve management's predefined goals and objectives....
Classification on the basis of size refers to the number of rooms (bed capacity) and should not be confused with the building height, or the area of the property, or the gross sales, etc. The term number of rooms refers to the lettable rooms and does not include those...
Department of Tourism, Government of India classifies hotels under the star system in our country. There is a committee known as Hotels and Restaurants Approval and Classification Committee (HRACC) which is headed by D.G. Tourism. It comprises representatives from the...
Classification of hotels based on clientele and location A hotel may target many markets and can be classified according to the market or Clientele and Location they attempt to attract and serve. The most common types of properties based on these criteria include:-...
On the basis of ownership, hotels can be classified into two categories : Timeshare Hotels and Resorts Condominium Hotel Timeshare Hotels and Resorts A timeshare can be defined as an advance purchase of time in holiday accommodation. The purchaser pays a capital sum...
These are family-owned and operated hotels that are not required to conform to any policy or procedure, they also do not need to adhere to a particular image and can offer a level of service geared towards attracting a specific target market and can quickly adapt to...
These hotels are the properties owned by other entities. Under this type of contract, the owner or developer usually retains the financial and legal responsibility for the property, the management company pays its expenses and in turn, receives an agreed-upon fee from...
Chain hotel ownership can take a number of forms. Depending on the association that the chain organization has with each property. These hotels usually impose certain minimum standards, rules, policies, and procedures, which is to be followed by other properties of...
It consists of all types of accommodations other than the convention type, it may be described as premises that provide accommodation but not the other services which are provided by the hotels. The main distinctive features of supplementary accommodations are:...
In the world of hospitality, there are numerous ways to classify hotels. Two such classifications are Time Shares and Condominiums. This blog post aims to provide an in-depth understanding of these classifications, their advantages, and how they differ from each...
Globally, providing a room with meals inclusive is a practice that is considered standard across the hospitality industry. Hotels, especially the fancy ones, include meals in the rates they charge for a room. A plan without meals inclusive is considered the cheapest....
Types of Rooms in a Hotel 1. Adjoining Room: An adjoining room shares a wall with another hotel room and is connected by a door. 2. Adjacent room: An adjacent room is very close to another room but does not share a common wall with it. 3. Cabana: A cabana is suited...
Timeshare A Timeshare can be defined as an advance purchase of time in holiday accommodation. The purchaser pays a capital sum to acquire this timeshare and then pays an annual contribution towards the maintenance of the property. The period of time sold is generally...
A Hotel room is rented for a certain number of days where you have only one room to yourself. You may go down to a pool or restaurant or bar of the hotel which has to be shared with the other guests. However, when we talk about Time Share, we own a certain place to...
Classification Of Timeshare Properties Deeded/Right to Use The buyers buy the timeshare for a specific number of years(20-30) in advance. Based on a contract for a period of time and after the time is completed all the rights revert to the property owner. Floating...
Types and sizes of Accommodation These properties tend to be apartment-style units ranging in size from studio units (with room for two to three and four-bedroom units. These larger units can comfortably house large families. Units normally include fully equipped...
Function areas under The Front Office Organization Reception/Registration Section This section is located in the lobby. It also allocates the room and established the rates for different types of guests. The person of the section is called Receptionist. GSA (Guest...
The front office or reception is an area where visitors arrive and first encounter a staff at a place of business. Front office staff will deal with whatever question the visitor has and put them in contact with a relevant person at the company. The staff of this...
The front office is considered the face of the hotel, and it plays a significant role in creating a positive impression on guests. In this blog, we will discuss the duties and responsibilities of the front office department in detail. The front office department is...
The most common answer to the question “Why did you decide to become a receptionist?” is, because you wanted to meet people. Now, to be successful in any human relationship you must reflect these characteristics: - A warm personality, and smart appearances. A keen...
Here is a list of equipment and furniture, racks and cabinets, etc. usually used in hotels run on manual/ mechanical and automatic systems, i.e., non-automated, semi-automatic, and fully automatic systems. Manual Equipments 1. Room Rack • Located just behind the front...
Introduction Bell desk is an extended arm of the front desk. There are many activities at the time of arrival, during the stay, and at the time of departure of the guest which cannot be carried out from the front desk but are to be carried out essentially, in order to...
Records and Procedures 1. Left Luggage Procedure At times guest finds it inconvenient and expensive to carry their luggage to a place where they are going for a few days. Guest is expected to check out by check out time (12 noon) even if their fight is in the evening...
Accents There are 5 French accents: the cédille Ç, the accent aigu é, the accent circonflexe â, ê, î, ô, û, the accent grave à, è, ù and the accent tréma ë, ï, ü. 1. The cédille (cedilla) Ç The cédille is only used on the letter C. It changes a hard "c" sound (like...
Numbers (Nombres) Cardinal Ordinal 0 Zéro 1 Un / une Premier / Première 2 Deux Deuxième 3 Trois Troisième 4 Quatre Quatrième 5 Cinq Cinqième 6 Six Sixième 7 Sept Septième 8...
Days Of The Week Numbers in French Number English French Pronunciation 0 zero zéro zay-roh 1 one un ahn 2 two deux duh 3 three trois twah 4 four quatre cat 5 five cinq sank 6 six six seese 7 seven sept set 8 eight huit wheat 9 nine neuf nuhf 10 ten dix deese 11 eleven...
Classification On The Basis Of Management And Affiliation Various types of hotels on the basis of Affiliation and Management are : Independent hotel Chain hotels Management contract hotels Franchising and referral groups Independent Hotel These are family-owned and...
The concept of franchising was developed in 1960 in the USA. A system in which the franchisee owner grants another the privilege to use his name in exchange for a franchising fee and also assist him in managing the hotel. The hotel company called Franchisor agrees to...