Topic wise notes as per new NCHM-JNU syllabus (for B.Sc HHA & M.Sc HA) are are now available at our new website hospitality.institute
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2nd Sem Front Office Solved Papers – B.Sc HHA

2nd Sem | Front Office | Solved Papers | 2013-14

2nd Sem | Front Office | Solved Papers | 2013-14

Q.1. What is Tariff? Explain the various basis of charging the guest in hotel with a suitable example. A tariff is a list of prices. Room tariffs are lower in hotels outside the city. Prices are shown on the tariff board in the hotel reception. This is the tariff for...

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2nd Sem | Front Office | Solved Papers | 2014-15

2nd Sem | Front Office | Solved Papers | 2014-15

Q.1. Define any ten types of room rent. Types of room rent: Rack Rate:  Is the Standard rate or Published tariff defined by the hotel management for a particular room category / type. This is generally printed on the tariff sheet of the hotel and these details are...

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2nd Sem | Front Office | Solved Papers | 2015-16

2nd Sem | Front Office | Solved Papers | 2015-16

Q.1 what is registration?  Explain the points to be followed while registering: a) Groups. b)   VIP's Registration Is one of the steps in the check in process of a guest in a hotel. It is a legal procedure to be followed. Registration document is an agreement between...

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2nd Sem | Front Office | Solved Papers | 2017-18

2nd Sem | Front Office | Solved Papers | 2017-18

Q.1. What are the various factors affecting room tariff? Location: The location of a hotel plays a significant role in determining room tariffs. Hotels situated in prime locations, such as city centers, tourist attractions, or business districts, usually charge higher...

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2nd Sem | Front Office | Solved Papers | 2018-19

2nd Sem | Front Office | Solved Papers | 2018-19

Q.1. (a) What is overbooking? Overbooking is a common practice in the hotel industry, where more rooms are sold than are actually available. This is done intentionally to maximize occupancy and revenue, as hotels often experience last-minute cancellations, no-shows,...

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