Q.1. “A clean lobby is the first moment of truth that guest experiences in the hotel and this leaves lasting impression on him”. Explain the importance of keeping the lobby clean. Explain methods employed to keep lobby clean. Require continuous cleaning because of...
Q.1. List at least ten guest room and ten bath room supplies. GUEST ROOM SUPPLIES: A guest stationary folder with monogrammed note pads, envelopes post card with hotel picture and guest comment forms are placed on the table. A pen and A pencil is also placed...
Q.1. List step by step procedure of cleaning a check-out room. Making up of a Checkout Room/Departure Room: PROCEDURE FOLLOWED IN ENTERING THE GUEST ROOM: During Hotel Guest Room Cleaning always knock the door announcing Housekeeping. If there is no answer, after 15...
Q1. Draw a neat layout of a suite room in a five star hotel and label the areas. {{{IMAGE TO BE ADDED LATER}}} OR Explain any ten types of rooms available in hotels. Standard Room: A basic room with essential amenities, typically featuring a single or double bed, a...
Q.1. Draw a neat labeled layout of a suite room of five star hotel. {{IMAGE TO BE ADDED LATER}}} OR What procedure will you adopt to clean a vacant room and an occupied room? Cleaning a Vacant Room 1. Prepare the Room Knock and announce: Knock on the door, announce...