Most hotels do not have a separate Linen room for Restaurant. The main Centralized Linen Room, controlled by Housekeeping Department is responsible for providing clean linen to Restaurants time to time. The linen from Restaurants comprises of dinner napkins, cocktail...
1st Sem F & B Service Notes
Syllabus with topics linked
Introduction to the Hotel Industry and Growth of Hotel Industry in India : The Hotel & Catering Industry
Hotels & the Catering Industry as we know started in the 19th century with the development of major cities, easier sea travel & coming up of railways. During Mogul rule, the forts & their surroundings would cater to the needs of the traveller often in...
Role of Catering establishments in Travel/Tourism Industry : The Hotel and Catering Industry
Catering dates back in the 4th millennium BC in China. The culture of grand eating and drinking was also present in old Egypt at that time. Most of the services were provided by slaves. The ancients Greeks are credited with making catering a trade by offering free...
Types/ Classification of F & B Operations : The Hotel and Catering Industry
The Food and Beverage (F&B) sector is a significant part of the hospitality industry, encompassing a wide range of services and business models. To better understand this diversity, the F&B operations are classified into two main categories: Commercial and...
Welfare Catering – Industrial/ Institutional/ Travel : The Hotel and Catering Industry
Welfare Catering The provision of food and beverages to people to fulfil a social obligation, determined by a recognised authority, is known as welfare catering. This grew out of the welfare state concept, prevalent in western countries. It includes catering in...
Structure of the Catering Industry: A Brief Description
The structure of the catering industry includes both commercial and non-commercial catering establishments. Some of the more popular and common ones are as under: Five Star Hotels These usually have several restaurants, grill rooms, ethnic (Indian, Chinese, Italian,...
Organisation of F & B Department : Department Organisation and Staffing
French Terms Related to F & B Staff
Following are some French term related to F & B staff AmericanEnglishFrenchRestaurant ManagerRestaurant ManagerDirecteur Du RestaurantSenior CaptainRestaurant SupervisorMaitre de HotelCaptainHead WaiterChef de RangStewardWaiterCommis de RangBusboyAssistant...
Duties and Responsibilities of F & B Staff
Defined duties and responsibilities for every profile in the industry helps people to understand their role and provides clarity about the aims and expectations of the industry and how to reach them. It is important to run the industry properly and systematically as...
Attributes of a waiter : Departmental Organisation and Staffing
The restaurant staff is the front-line staff expected to manage, serve and satisfy clients walking in for food and beverage dining experience at a price. The restaurant staff should be extremely well groomed projecting high standards of hygiene, sanitation,...
Inter departmental coordination : Departmental Organisation and Staffing
The Food and beverage service department is seen to possess a very vigorous intra and inter departmental interactions in prospect of accomplishing works. This has also made the functioning of the organisation very suave. Positive mutual aid and harmonisation can be...
Specialty Restaurants : Food Service Areas ( F & B Outlets)
A catering establishment which offers a particular cuisine like Indian, Japanese or French etc, in a hotel. These restaurants in a hotel cater to the needs of the overseas tourists, in-house guests as well as a sizable number of local clientele. The bill of fare or...
Coffee Shop : Food Service Areas ( F & B Outlets)
Coffee shops play a pivotal role in the hospitality industry, serving as the main dining room in many lodging properties. Often the largest restaurant within a hotel, coffee shops cater to a diverse clientele, including hotel guests, local diners, budget-conscious...
Cafeteria : Food Service Areas ( F & B Outlets)
Working class spend most of their active time at their place of work and perhaps with the exception of dinner, most people eat out of their homes. The responsibility to feed a vast number of people at their place of work lies primarily on the proprietors who also see...
Fast Food ( Quick Service Restaurant) : Food Service Areas ( F & B Outlets)
A fast food restaurant, also known as a quick service restaurant (QSR) within the industry, is a specific type of restaurant that serves fast food cuisine and has minimal table service. The food served in fast food restaurants is typically part of a "meat-sweet diet",...
Grill Room : Food Service Areas ( F & B Outlets)
Grill Room is usually a smaller section in the Restaurant be it a Specialty Restaurant or a Coffee Shop. The whole idea of this area is to promote the showmanship of the Chef. It bewilders the psyche and the eyes of the customer or guests. It draws the attention of...
Banquets : Food Service Areas ( F & B Outlets)
Banqueting is the term used to describe the service of special functions in an establishment which is separated from the normal dining or service area found in the various restaurants within the Hospitality sector. It involves service in special functions...
Bar : Food Service Areas ( F & B Outlets)
A bar is a retail business establishment that serves alcoholic beverages, such as beer, wine, liquor, cocktails, and other beverages such as mineral water and soft drinks and often sell snack foods such as potato chips (also known as crisps) or peanuts, for...
Vending Machine : Food Service Areas ( F & B Outlets)
A vending machine is an automated machine that provides items such as snacks, beverages, cigarettes etc to consumers after money, a credit card, or specially designed card is inserted into the machine. Various types of food and snack vending machines exist in the...
Discotheque : Food Service Areas (F & B Outlets)
A discotheque, nightclub, music club or club, is an entertainment venue and bar that usually operates late into the night. A nightclub is generally distinguished from regular bars, pubs or taverns by the inclusion of a stage for live music, one or more dance floor...
Pantry : Food Service Areas (Ancillary Department)
Still Room or a Pantry is a spacious area at the back of a restaurant which fulfills the need of storage space for enormous pots of coffee, tea, milk and sugar mostly EPNS (electro plated nickel silver) and Pearl China. It always provides space for dirty-dish landing...
Food Pick up Area : Food Service Areas ( Ancillary Departments)
Food Pick up Area is the area that connects the Kitchen to the Restaurant from the back-side. This area is an inter link between the Kitchen staff and Service staff and requires proper management for smoothly functioning of the Restaurant. A Chef often referred to as...
Stores : Food Service Areas ( Ancillary Departments)
Stores are an integral part of any food and beverage service areas. Therefore, no matter how efficient an organization operations maybe, bad storage condition and procedures would have an adverse affect on standard of food or drink sold. Eventually this would result...
Kitchen Stewarding : Food Service Areas ( Ancillary Departments)
Kitchen stewarding is the backbone of any restaurant. A kitchen steward would be responsible for cleaning and organizing dishes, taking stock of inventory, maintaining hygiene and quality in the kitchen and restaurant, keeping a tab on breakage and replacements of...
Cutlery : F & B Service Equipment
Cutlery implies implements used for cutting and eating food. It includes knife, fork and spoon. There are different types of knives, forks and spoons. A complete cutlery set may include butter knife, soup spoon, seafood fork etc. Knife Different knives are designed to...
Crockery : F & B Service Equipments
The crockery must blend in with general décor of the establishments and also with the rest of the items on the table. An establishment generally uses one design pattern of crockery, but when an establishment has a number of different service areas it is easier, from...
F & B Service Equipments: Glassware
F&B service outlet uses a variety of glasses for different types of drinks. It is the most delicate and expensive of all equipment hence should be treated accordingly. Glasses are made using glass and other substances which are heated at a very high temperature to...
F & B Service Equipments: Flatware and Hollowware
Flatwares Flatwares are any equipment that is used to cut or pick food and has a flat surface. The purpose of these types of equipment is to cut, pick or tear food while eating. Examples: - Spoons, Forks, Knives, etc. Hollowwares Hollowwares are equipment such as...
Other equipment used in F&B Service
Name Uses Storage Area Tray For transporting cutlery, glassware, hollowware. Dishes, and so on. Rectangular shape. Side Board Salvers For transporting glassware, drinks, coffee, and tea service. Round shape Side Board Water Jug For...
Classification: Non- Alcoholic Beverages
The beverage is classified into two types Alcoholic and Non-Alcoholic beverages. Alcoholic beverages further divided into three categories fermented, distilled and cocktails and non-alcoholic into stimulating, nourishing, and refreshing. Non- alcoholic beverage is a...
Non Alcoholic Beverages: Tea
Tea is one of the most consumed non-alcoholic aromatic beverages. It is prepared from the leaf bud and top leaves of a tropical evergreen bush called Camellia Sinesis. It produces what is regarded as a healthy beverage containing approximately only half the caffeine...
Non-Alcoholic Beverages: Coffee
Coffee is naturally grown in many countries of the tropical and sub-tropical belt in South and Central America and Asia. It grows in different altitudes in different climates and different soil and is looked upon as an international drink consumed throughout the...
Non Alcoholic Beverages: Juices and Soft Drinks
A soft drink is a drink that typically contains carbonated water (although some lemonades are not carbonated), a sweetener, and a natural or artificial flavoring. The sweetener may be sugar, high-fructose corn syrup, fruit juice, sugar substitutes (in the case of diet...
Non Alcoholic Beverages: Cocoa and Malted Beverages
Cocoa is found in powdered, liquid and butter form made from drying, roasting and fermenting Theobroma cacao seeds. History & Climate Cocoa beans were discovered in South American rain forests about thousands of years ago. being a favorable environment, humid and...
French terms related to F & B Service
French terms used in restaurants: English French Armchair Fauteuil Ashtray Cendrier Bar counter Comptoir Bill folder Pique note bill Addition Bottle opener Tire bouchon Bottle Bouteille Bread boat Bateau a pain Butter dish Beurrier Butter knife Couteau de table Candle...


































