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1st Sem F & B Service Notes

Grill Room : Food Service Areas ( F & B Outlets)

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Last updated: 2 July 2023

Grill Room is usually a smaller section in the Restaurant be it a Specialty Restaurant or a Coffee Shop. The whole idea of this area is to promote the showmanship of the Chef. It bewilders the psyche and the eyes of the customer or guests. It draws the attention of the guests and increases the sales volume.

In this area, various vegetables and meats are displayed for better view and choice. The counter is decorated with great aesthetics. It is made very presentable and captivating.

The guest can select meat or vegetable of their choice and get back to their tables. The guest is served their desired food with accompaniments.

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Syllabus BHM112 (T)

01 The Hotel & Catering Industry

  1. Introduction to the Hotel Industry and Growth of the hotel Industry in India 
  2. Role of Catering establishment in the travel/tourism industry
  3. Types of F&B operations
  4. Classification of Commercial, Residential/Non-residential
  5. Welfare Catering – Industrial/Institutional/Transport such as air, road, rail, sea, etc.
  6. Structure of the catering industry – a brief description of each

02 Departmental Organisation & Staffing

  1. Organisation of F&B department of hotel
  2. Principal staff of various types of F&B operations
  3. French terms related to F&B staff
  4. Duties & responsibilities of F&B staff
  5. Attributes of a waiter
  6. Inter-departmental relationships (Within F&B and other departments)

03 I Food Service Areas (F & B Outlets)

  1. Speciality Restaurants
  2. Coffee Shop
  3. Cafeteria
  4. Fast Food (Quick Service Restaurants)
  5. Grill Room
  6. Banquets
  7. Bar
  8. Vending Machines
  9. Discotheque

II Ancilliary Departments

  1. Pantry
  2. Food pick-up area
  3. Store
  4. Linen room
  5. Kitchen stewarding

04 F & B Service Equipment

Familiarization & Selection factors of:

French terms related to the above

05 Non-alcoholic Beverages

  1. Tea
    1. Origin & Manufacture
    2. Types & Brands
  2. Coffee
    1. Origin & Manufacture
    2. Types & Brands
  3. Juices and Soft Drinks
  4. Cocoa & Malted Beverages
    1. Origin & Manufacture