Q.1. Discuss the various responsibilities of a manager towards customers. (20) The manager must always remember that the customer comes first. The starting point for the business firm is an understanding of the needs of the customer, and the firm's foremost...
1st Sem Mgt. Functions & Behaviour Solved Papers – M.Sc HA
Management Functions & Behaviour in Hospitality | Solved Paper | June 2018 | 1st Sem M.Sc. HA
Q.1. Discuss the responsibilities of a professional manager. How can a manager contribute towards a better quality of life in society ? Give suitable examples. (20)Responsibilities of Professional Manager1. Responsibility towards CustomersA firm's responsibility...
Management Functions & Behaviour in Hospitality | Solved Paper | December 2018 | 1st Sem M.Sc. HA
Q.1. What do you understand by a Professional Manager ? What are the different tasks of a Professional Manager ? (20) A professional manager is an expert, trained and experienced enough to adeptly manage any type of organization be it a manufacturing house, a service...
Management Functions & Behaviour in Hospitality | Solved Paper | June 2019 | 1st Sem M.Sc. HA
Q.1. What do you understand by managerial obsolescence ? Discuss the tasks of a professional manager in a tourism concern. (20) Managerial Obsolescence Managers and executives, after 20 to 25 years of work experience, often find themselves having reached a plateau...