Q.1. Outline the Organization Chart of housekeeping department in a five star hotel having 400 rooms. List the duties of guest room attendant. duties of guest room attendant. Clean and tidy rooms as per the sanitary regulations assigned.Change guestroom and bathroom...
1st Sem Accommodation Operation Solved Papers – B.Sc HHA
Syllabus with topics linked
1st Sem l Accommodation Operations l Solved Papers l 2014 – 15
Q.1. Housekeeping department plays an important role in the effective operation of a hotel. Justify. Importance of Housekeeping Hotel’s largest margin of profit comes from the sale of rooms because a room once made can be sold over and over again. Housekeeping helps...
1st Sem l Accommodation Operations l Solved Papers l 2015 – 16
Q.1. Discuss in detail the functions of the housekeeping department of a hotel. Housekeeping department in hotel ensures the cleanliness, maintenance, and aesthetic appeal of all rooms and public areas. The housekeeping department not only turnarounds (prepares and...
1st Sem l Accommodation Operations l Solved Papers l 2016 – 17
Q.1. Draw an organisation chart of housekeeping department of a large 5 star hotel with 600 guestrooms having a laundry on the premises. Explain the duties of floor supervisor and desk supervisor. duties of floor supervisor Supervise the handing over of soiled linen...
1st Sem l Accommodation Operations l Solved Papers l 2017 – 18
Q.1. Define housekeeping. How does housekeeping contribute to earning profits for a hotel? Housekeeping refers to the department in a hotel that is responsible for maintaining cleanliness, orderliness, and overall appearance of the hotel premises, guest rooms, and...
1st Sem l Accommodation Operations l Solved Papers l 2018 – 19
Q.1. How housekeeping is the ‘eyes and ears’ of the organization. Explain with reference to the role of housekeeping in a hotel. Housekeeping is often referred to as the “eyes and ears” of an organization. This is because the department plays a vital role in...
1st Sem l Accommodation Operations l Solved Papers l 2019 – 2020
Q.1. Explain the responsibility of housekeeping in the upkeep of the hotel. Housekeeping plays a vital role in the upkeep of a hotel. Its responsibilities are crucial for maintaining cleanliness, orderliness, and guest satisfaction. In this article, we will outline...