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Receiving Control

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Receiving Control

All establishments must have set down procedures for receiving, checking and accepting goods, which have been delivered by suppliers. These goods must be checked against the purchase specification applicable to them and the order made to the supplier as per requisitions received clerk or officer on whom this responsibility falls, whereas in smaller establishments the responsibility may fall on the departmental head, manager or proprietor. The procedures involved in checking goods delivered will vary in different establishments; the receiver of the goods needs to be competent and have knowledge of purchase specifications. The goods should be inspected, counted and weighed to check against:

  1. Commodities received not matching the required specifications.
  2. Inferior or damaged products.
  3. Short weight or quantity.

Goods received should then be stored as soon as possible to minimize the risk of deterioration and the possibility of pilfering taking place. The goods received area should have an adequate space and be adequately lit to enable the procedure to be carried out quickly and efficiently, scales and other equipments should be provided. The goods receiver should have a copy of order sent to the supplier and should check against the delivery note of the supplier. The necessary documentation then must be completed.

 

 

THE FUNCTIONS OF RECEIVING DEPARTMENT

  • Receiving personnel should be aware of the commodities ordered and when they are expected to be delivered. In many operations, a copy of the purchase order is sent to the receiving department.
  • Inspection and receiving procedures should be completed in a reasonable amount of time. This is important for the person receiving the merchandise as well as for the delivery person.
  • Persons in charge of receiving should have experience in checking and should know relevant testing procedures. Materials and methods used for testing should be readily accessible to the receiving personnel. Receiving personnel should follow good sanitary practices in handling foods so that any chances of contamination or spoilage are avoided.
  • Receiving personnel should know the time and temperature at which different products may be stored. They should also know the shelf life of various commodities. It is advisable to have this information as wall charts and on the other easily understood illustrations.
  • Receivers should also be aware of specifications, description of terms, weights and measures and possible use of the products. Instructions should be given to those in charge of receiving that these specifications should be adhered to rigidly.
  • Receiver should have a copy of invoice or the delivery ticket listing the products being delivered. A stamp or signature is helpful in recording and verifying the goods delivered and received.
  • The purchasing department should be promptly informed of any items that were not delivered, those that do not meet required specifications or those that were rejected, giving reasons for such actions.
  • If possible, the deliveries should be scheduled in such a way that there is even and smooth transfer of goods. Too many shipments at one time will interfere with adequate receiving and may result in food spoilage and other losses. Adequate arrangements should be made in advance to keep the shipments to be received. Scheduling of deliveries is important to prevent the docking area from getting blocked. Receiving personnel should be aware of general legal procedures and papers pertaining to buying and receiving functions.

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Syllabus BHM205

01 Food Cost Control

  1. Introduction to Cost Control
  2. Define Cost Control
  3. The Objectives and Advantages of Cost Control
  4. Basic costing
  5. Food Costing

02 Food Control Cycle

  1. Purchasing Control
  2. Aims of Purchasing Policy
  3. Job Description of Purchase Manager/Personnel
  4. Types of Food Purchase
  5. Quality Purchasing
  6. Food Quality Factors for different commodities
  7. Definition of Yield
  8. Tests to arrive at standard yield
  9. Definition of Standard Purchase Specification
  10. Advantages of Standard Yield and Standard Purchase Specification
  11. Purchasing Procedure
  12. Different Methods of Food Purchasing
  13. Sources of Supply
  14. Purchasing by Contract
  15. Periodical Purchasing
  16. Open Market Purchasing
  17. Standing Order Purchasing
  18. Centralised Purchasing
  19. Methods of Purchasing in Hotels
  20. Purchase Order Forms
  21. Ordering Cost
  22. Carrying Cost
  23. Economic Order Quantity
  24. Practical Problems

03 Receiving Control

  1. Aims of Receiving
  2. Job Description of Receiving Clerk/Personnel
  3. Equipment required for receiving
  4. Documents by the Supplier (including format)
  5. Delivery Notes
  6. Bills/Invoices
  7. Credit Notes
  8. Statements
  9. Records maintained in the Receiving Department
  10. Goods Received Book
  11. Daily Receiving Report
  12. Meat Tags
  13. Receiving Procedure
  14. Blind Receiving
  15. Assessing the performance and efficiency of receiving department
  16. Frauds in the Receiving Department
  17. Hygiene and cleanliness of area

04 Storing & Issuing Control

  1. Storing Control
  2. Aims of Store Control
  3. Job Description of Food Store Room Clerk/personnel
  4. Storing Control
  5. Conditions of facilities and equipment
  6. Arrangements of Food
  7. Location of Storage Facilities
  8. Security
  9. Stock Control
  10. Two types of foods received – direct stores (Perishables/nonperishables)
  11. Stock Records Maintained Bin Cards (Stock Record Cards/Books)
  12. Issuing Control
  13. Requisitions
  14. Transfer Notes
  15. Perpetual Inventory Method
  16. Monthly Inventory/Stock Taking
  17. Pricing of Commodities
  18. Stock taking and comparison of actual physical inventory and Book value
  19. Stock levels
  20. Practical Problems
  21. Hygiene & Cleanliness of area

05 Production Control

  1. Aims and Objectives
  2. Forecasting
  3. Fixing of Standards
    1. Definition of standards (Quality & Quantity)
    2. Standard Recipe (Definition, Objectives and various tests)
    3. Standard Portion Size (Definition, Objectives and equipment used)
    4. Standard Portion Cost (Objectives & Cost Cards)
  4. Computation of staff meals

06 Sales Control

  1. Sales – ways of expressing selling, determining sales price, Calculation of selling price, factors to be considered while fixing selling price
  2. Matching costs with sales
  3. Billing procedure – cash and credit sales
  4. Cashier’s Sales summary sheet