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Sales – ways of expressing selling

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Definition

It can be defined as Restaurateur’s exchange of product or service for the value. The value may cash or a promise to pay cash in some future time, as in case of credit card sales. The cost was defined as a reduction in the assets. A sale is opposite to cost. Accountant defines the sales as an inflow of assets occurring as results of doing business.

Various ways of Expressing selling

  • Rupee Sales- Sales in expressed in monetary terms for the value of goods or services. It normally does not include the taxes and tips, which if applicable must be added to the basic selling price. If the state govt. imposes the tax it must be added to the bill given to customers. Tip is not normally included in selling price.
  • Unit Sales- it is expressed in terms of quantity of unit sold. E.g. 75 fillets of sole or, 100 steaks. Even though there is no monetary value associated but he number will be important for control. If 100 steaks were prepared and 80 were delivered to kitchen and 20 were returned as unsold. So we can determine the total sale for steak by multiplying it with selling price.
  • Average Rupee Sales- The management might be interested in the average sale that is the average check per customer, because it indicates how well the menu is working as well as the effectiveness of overall selling efforts. It also helps to determine if the price are too high or low. The average check price is normally calculated for the meal each day. To determine it, the total value of all sales of day is divided by the number of customers. The manager will watch the average check price over a period of time to determine if corrective action should be taken or if the investigation into preparation, service or pricing should be made.
  • Sales Per Waiter- it can be expressed in two different ways. One way is to express it as the number of customers served by per waiter. This figure will give some indication of efficiency of service personnel and provide a basis for better scheduling, training needs of the individual waiter, motivation corrective action etc. Another way of expressing sales per waiter is in terms of Rupee. The total sale is for a period of time per waiter is divided by the number of customer he serves. Management would able to single out better sales personnel.
  • Sales Per Time Period-  Total Rupee sales and a total number of sales per hour, day, week and month are important when it comes to scheduling personnel and opening and closing hours, as well as providing better services to customers. E.g A restaurant might have grossed Rs. 50000/- for three hour lunch period and grossed only Rs, 5000/- for three hours thereafter. The number of personnel scheduled for the period would be considerably different.If it has been established that one waiter can serve twenty customers per hour with optimal efficiency and high standards of service; the manager is interested in the total number of customer served per hour in the order that the standard of service can be better measured.


 

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Syllabus BHM205

01 Food Cost Control

  1. Introduction to Cost Control
  2. Define Cost Control
  3. The Objectives and Advantages of Cost Control
  4. Basic costing
  5. Food Costing

02 Food Control Cycle

  1. Purchasing Control
  2. Aims of Purchasing Policy
  3. Job Description of Purchase Manager/Personnel
  4. Types of Food Purchase
  5. Quality Purchasing
  6. Food Quality Factors for different commodities
  7. Definition of Yield
  8. Tests to arrive at standard yield
  9. Definition of Standard Purchase Specification
  10. Advantages of Standard Yield and Standard Purchase Specification
  11. Purchasing Procedure
  12. Different Methods of Food Purchasing
  13. Sources of Supply
  14. Purchasing by Contract
  15. Periodical Purchasing
  16. Open Market Purchasing
  17. Standing Order Purchasing
  18. Centralised Purchasing
  19. Methods of Purchasing in Hotels
  20. Purchase Order Forms
  21. Ordering Cost
  22. Carrying Cost
  23. Economic Order Quantity
  24. Practical Problems

03 Receiving Control

  1. Aims of Receiving
  2. Job Description of Receiving Clerk/Personnel
  3. Equipment required for receiving
  4. Documents by the Supplier (including format)
  5. Delivery Notes
  6. Bills/Invoices
  7. Credit Notes
  8. Statements
  9. Records maintained in the Receiving Department
  10. Goods Received Book
  11. Daily Receiving Report
  12. Meat Tags
  13. Receiving Procedure
  14. Blind Receiving
  15. Assessing the performance and efficiency of receiving department
  16. Frauds in the Receiving Department
  17. Hygiene and cleanliness of area

04 Storing & Issuing Control

  1. Storing Control
  2. Aims of Store Control
  3. Job Description of Food Store Room Clerk/personnel
  4. Storing Control
  5. Conditions of facilities and equipment
  6. Arrangements of Food
  7. Location of Storage Facilities
  8. Security
  9. Stock Control
  10. Two types of foods received – direct stores (Perishables/nonperishables)
  11. Stock Records Maintained Bin Cards (Stock Record Cards/Books)
  12. Issuing Control
  13. Requisitions
  14. Transfer Notes
  15. Perpetual Inventory Method
  16. Monthly Inventory/Stock Taking
  17. Pricing of Commodities
  18. Stock taking and comparison of actual physical inventory and Book value
  19. Stock levels
  20. Practical Problems
  21. Hygiene & Cleanliness of area

05 Production Control

  1. Aims and Objectives
  2. Forecasting
  3. Fixing of Standards
    1. Definition of standards (Quality & Quantity)
    2. Standard Recipe (Definition, Objectives and various tests)
    3. Standard Portion Size (Definition, Objectives and equipment used)
    4. Standard Portion Cost (Objectives & Cost Cards)
  4. Computation of staff meals

06 Sales Control

  1. Sales – ways of expressing selling, determining sales price, Calculation of selling price, factors to be considered while fixing selling price
  2. Matching costs with sales
  3. Billing procedure – cash and credit sales
  4. Cashier’s Sales summary sheet