The Rob Roy is a cocktail created in 1894 by a bartender at the Waldorf Astoria in Manhattan, New York City. The drink was named in honour of the premiere of Rob Roy, an operetta by composer Reginald De Koven and lyricist Harry B. Smith loosely based on Scottish folk...
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Uses of Icings
USES OF ICINGS: They contribute flavour & richness. Improve keeping quality by forming protective coatings around the cake. Improve appearances. Reasons for decorating pastry items with icings: To enhance the product in the eyes of the guest/ customer. To give “...
Bronx: Recipe, Preparation & Service
The Bronx Cocktail is essentially a Perfect Martini with orange juice added. It was ranked number three in "The World's 10 Most Famous Cocktails in 1934", making it a very popular rival to the Martini and the Manhattan.Today, it remains a popular choice in some...
Procedure of Cash Control
Cash control is a process that is utilized to verify the complete nature and accurate recording of all cash that is received as well as any cash disbursements that take place. As a broad principle of responsible financial accounting, cash control takes place in an...
Difference between Icings & Toppings
Frosting is a thick and opaque mixture used for topping and covering the outside (and sometimes filling the inside) of cakes. All frostings may be used to cover a cake, but there are specific types that are best for decorating. Icing is defined as a mixture of...
Pronunciation, Stress, Accent
Pronunciation Pronunciation is the way in which a word or a language is spoken. Good pronunciation is an essential part of good communication. If you don’t have clear English pronunciation, other people may not understand what you’re saying. Mistakes in pronunciation...
White Lady: Recipe, Preparation & Service
White Lady (also known as a Delilah, or Chelsea Side-car) is essentially a sidecar made with gin in place of brandy. What makes it different from the simple gin sour is the switching of sugar for triple sec. The cocktail sometimes also includes additional ingredients,...
Recipes of Icings
We are going to cover following Icing's Recipe:- Butter Icing Butter Cream Foam Types American Marshmallow Flat Type Fondant Fudge Type Chocolate Royal Glace 1. BUTTER ICING – As the name suggests this icing is made by using butter or its substitutes. It is mainly...
Machine System: Sales Control
Pre-checking systems Pre-check machines are somewhat similar in appearance to a standard cash register and are designed to operate only when a sales check is inserted into the printing table to the side of the machine. The machine is operated in the following way. A...
Importance of Speech in Hotels
The hospitality industry is a demanding sector that requires great communication skills in order to succeed. This lesson takes a look at communication with customers, between staff and management, and other general tips for effective communication in hospitality....
Pink Lady: Recipe, Preparation & Service
The Pink Lady is a classic gin-based cocktail with a long history. Its pink colour is due to adding grenadine. The exact ingredients for the pink lady vary, but all variations have the use of gin, grenadine and egg white in common. In its most basic form, the pink...
ECR (Electronic Cash Register): Sales Control
These are very high-speed machines which were developed mainly for operations such as supermarkets and were further adapted for use in high volume catering operations. They are robust machines that apart from printing the customer bill they can also provide basic...
Common Phonetic Difficulties: Speech Improvement
Before you move to common phonetic difficulties. Here are two videos one introduces you to phonetics and obe explains phonetic chart. You may skip these two videos if you already have enough idea about phonetics. P.S.- If you find the video slow, increase its playback...
Frozen Desserts
Frozen dessert is the generic name for desserts made by freezing liquids, semi-solids, and sometimes even solids. They may be based on flavored water (shave ice, ice pops, sorbet, snow cones, etc.), on fruit purées (such as sorbet), on milk and cream (most ice...
Side Car: Recipe, Preparation & Service
The sidecar is a cocktail traditionally made with cognac, orange liqueur (Cointreau, Grand Marnier, Dry Curaçao or another triple sec), and lemon juice. In its ingredients, the drink is perhaps most closely related to the older brandy crusta, which differs both in...
NCR (National Cash Register): Sales Control
A cash register (US English) or till (British English) is a mechanical or electronic device for calculating and recording sales transactions, and an attached cash drawer for storing cash. The cash register also usually prints a receipt for the customer. In most cases,...
Types and classification of Frozen desserts
Frozen Desserts Frozen desserts are any of various desserts made by freezing liquids, semi-solids, and sometimes even solids. It includes ice creams, sherbets, sorbets, frozen yoghurts, and non-dairy frozen desserts and comes in many different flavours and types with...
Bacardi: Recipe, Preparation & Service
Bacardi Cocktail had to be made with Bacardi Rum. The Bacardi cocktail is an IBA Official Cocktail made primarily with Bacardi Superior. It is served as a "pre-dinner" cocktail. Main alcohol: Rum Ingredients: 2/3 oz (4 parts) Lemon or Lime juice, 1/6 oz (1 part)...
Ice-creams – Definition, Types & Flavours
Ice cream is a sweetened frozen food typically eaten as a snack or dessert. It is usually made from dairy products, such as milk and cream, and often combined with fruits or other ingredients and flavours. It is typically sweetened with sugar or sugar substitutes....
Introduction to frequently used Foreign Sounds
Foreign Words We Use Every Day ad nauseam From Latin meaning to a sickening degree. “Tom talked ad nauseam about the time he scored the winning run.” bon voyage From French meaning have a nice trip. “We all shouted ‘bon voyage’ as Rosa left for her vacation.” bona...
Alexandra: Recipe, Preparation & Service
The original Alexander cocktail consisted of equal parts gin, crème de cacao liqueur and cream. Over time, other spirits were substituted for the gin – brandy being most. The most common variation of the Alexander is the Brandy Alexander, made with brandy. Similarly,...
POS (Point of Sale)
Point of sale (POS) (also sometimes referred to as Point of purchase (POP) ) or checkout is the location where a transaction occurs. A "checkout" refers to a POS terminal or more generally to the hardware and software used for checkouts, the equivalent of an...
Method of preparation of Ice Cream
If you have got some free time, feel free to go through this video instead, its a factory tour of Amul Ice-cream Manufacturing process Raw Materials Today, ice cream is made from a blend of dairy products (cream, condensed milk,...
John Collins: Recipe, Preparation & Service
A John Collins is a cocktail which was attested to in 1869 but maybe older. It is believed to have originated with a headwaiter of that name who worked at Limmer's Old House in Conduit Street in Mayfair, which was a popular London hotel and coffee house around...
Reports: Sales Control
Sales Summary Sheet The sales summary sheet is an analysis of all the transactions/cash taken during the particular period of service. It is prepared to know the revenue generated through the sales of food, beverages, the modes of bill settlement- cash, cheque, credit...
The nature of Telephone Activity in the Hotel Industry
An effective hotel phone system allows you to offer your guests additional facilities that add value while delivering unparalleled customer service, a major differentiating factor in this competitive industry. It also helps you keep your costs to a minimum and make the most of your staff and resources.
Additives and preservatives used in Ice-cream manufacture
Learn about the common additives and preservatives used in ice cream production, including their roles and safety, in this informative blog.
Tom Collins: Recipe, Preparation & Service
The Tom Collins is a Collins cocktail made from gin, lemon juice, sugar, and carbonated water. First memorialized in writing in 1876 by Jerry Thomas, "the father of American mixology", this "gin and sparkling lemonade" drink is typically served in a Collins glass over...
Thefts/Frauds: Sales Control
Major types of frauds 1. Failure to make kot 2. Failure to make check 3. Failure to record sales in sales summary sheet 4. Under-recording of sale. 5. Pickup of food without proper check 6. Charging incorrect room rent 7. Selling room without registration 8. Payment...
The need for developing Telephone Skills
Effective telephone communication is vital to the success of your business. Interacting with customers can be a frustrating experience if you don’t know the proper telephone etiquette. With a smile on your voice and the right techniques, however, these interactions...




























