Topic wise notes as per new NCHM-JNU syllabus (for B.Sc HHA & M.Sc HA) are are now available at our new website hospitality.institute
Visit Now
Select Page
2nd Sem Communication Notes

Common Phonetic Difficulties: Speech Improvement

by

Last updated: 9 July 2023

Before you move to common phonetic difficulties. Here are two videos one introduces you to phonetics and obe explains phonetic chart.
You may skip these two videos if you already have enough idea about phonetics.

P.S.- If you find the video slow, increase its playback speed by clicking on setting symbol in the lower right of the video. 

Introduction to Phonetics

Phonetic Chart

 

How useful was this post?

5 star mean very useful & 1 star means not useful at all.

Average rating 5 / 5. Vote count: 1

No votes so far! Be the first to rate this post.

We are sorry that this post was not useful for you! 😔

Let us improve this post!

Tell us how we can improve this post?

Syllabus BHM109

01 Business Communication

  1. Need
  2. Purpose
  3. Nature
  4. Models
  5. Barriers to communication
  6. Overcoming the barriers

02 Listening on the Job

  1. Definition
  2. Levels and types of listening
  3. Listening barriers
  4. Guidelines for effective listening
  5. Listening computerization and note taking

03 Effective Speaking

  1. Restaurant and hotel English
  2. Polite and effective enquiries and responses
  3. Addressing a group
  4. Essential qualities of a good speaker
  5. Audience analysis
  6. Defining the purpose of a speech, organizing the ideas and delivering the speech

04 Non Verbal Communication

  1. Definition, its importance and its inevitability
  2. Kinesics: Body movements, facial expressions, posture, eye contact etc.
  3. Proxemics: The communication use of space
  4. Paralanguage: Vocal behaviour and its impact on verbal communication
  5. Communicative use of artifacts – furniture, plants, colours, architects etc.

05 Speech Improvement

  1. Pronunciation, stress, accent
  2. Importance of speech in hotels
  3. Common phonetic difficulties
  4. Connective drills exercises
  5. Introduction to frequently used foreign sounds

06 Using the Telephone

  1. The nature of telephone activity in the hotel industry
  2. The need for developing telephone skills
  3. Developing telephone skills