Table of Contents
Safety pertains to the things such as disasters, emergencies, fire prevention and protection. It also includes the prevention of injury or any sort of damage to property.
On the other hand, security is the freedom from fear, anxiety and doubts concerning human as well as protection against thefts of guest, employee or hotel property.
Three “E” of Safety
Safety Education
Employees should be encouraged to come up with ideas for inculcating safety into hotel methods because safety programs and policies are only effective when practised accordingly. Proper training should be provided to each staff.
- Teaching safe method, with emphasis on areas of potential danger and how they can be guarded.
- Demonstration of use of safety equipment
- Ability to recognize the sign of hazard around them.
- Teaching legal implication of non-adherence to safety procedure.
Safety Engineering
It is done in the designing phase of the establishment. Generally, equipment, furniture and fittings are allocated the space in accordance with the safety measures.
Safety Rules Enforcement
Rules are not meant only to be made. Proper implementation and following the rules become quite necessary. Motivation and enforcement are to be ensured.
Safety Awareness and Accident Prevention
Safety awareness should be an ongoing programme at all establishments. Various laws and rules for ensuring the safety in the establishments have been devised out by the Government. Safe work environments and safety of the employees should be taken care by the Management.
In order to raise AWARENESS, following points should be kept in mind:
- All employees should be well aware of the potential hazards in their respective department.
- H.O.D. should ensure that employees follow safe job procedures, correct unsafe conditions immediately and do not work in hurry to avoid accidents.
- Housekeeping Safety Manual enlisting safety rules should be prepared.
Basic Guidelines for the Prevention of Accidents
Prevention is better than cure. If we prevent accidents to happen, then it becomes easy for us to provide the maximum efficiency during work.
Following guidelines should be following in order to prevent accidents:
- Always follow instruction while using any cleaning equipment.
- Replace cap on cleaning chemicals immediately and securely after dispensing.
- Label cleaning agents clearly.
- Keep floors clean and dry.
- Place warning signs around the area while cleaning.
- Always dry hand before touching any electrical pieces of equipment or wiring.
- Clean away broken glass carefully.
- Mark faulty equipment as ‘OOO’ ( Out Of Order )
- Dispose off rubbish carefully.
- Never place sharp objects or cigarette butts in trash bags.
Action in case an accident occurs
An accident may happen anywhere, anytime with either the guest or employees. Following preventing measures can be used:
- With the help of another person, check if the victim requires any assistance.
- Report the matter immediately to the manager concerned.
- Either administer First-Aid or get help from trained personnel.
- Transport the victim immediately to a hospital if required.
- Fill in the accident report form.
Accident Report Form
