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Flow of Work

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Flow of Work

Commercial kitchens are very busy areas, and each area of the kitchen serves a specific purpose. The staff working in the kitchen must be organized and develop routine procedures that will enable them to make the most efficient and effective use of their work time. Y

The running of the kitchen is the responsibility of the head chef, but it is necessary for all kitchen staff to organize their daily tasks so that productivity is maximized, and wastage of food and labor is kept to a minimum.

Cooperation between all kitchen staff is essential in creating an effective team.  In this way, confusion is eliminated, productivity is high and the working environment is better for all.

Logical work lists and workflow plans enable kitchen staff to work effectively and efficiently within specific timeframes and in the necessary order of importance. Work plans act as a guide for staff to complete all required tasks. By planning you can check that all tasks are included, understand how tasks relate to each other and build inefficiencies.

The objective of workflow planning is to make work easier.  Simplifying the operation, eliminating unnecessary movements, combining two operations into one where possible, or improving old methods can achieve this.  For instance, when peeling carrots, if you let the peelings fall into a bowl, the need to clean the table is eliminated.

Likewise, before you start preparing a more involved recipe, it is important to select the correct equipment and light the ovens, setting the desired temperature if necessary.

Workflow planning for the service of a meal would take into consideration:

  • The type of food to be prepared and served
  • The number and size portions to be served
  • The time the food should be served
  • The method of service and the type of presentation
  • The location of the foodservice, e.g. restaurant, function service

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Syllabus BHM306

01 Hotel Design

  1. Design Consideration
    1. Attractive Appearance
    2. Efficient Plan
    3. Good location
    4. Suitable material
    5. Good workmanship
    6. Sound financing
    7. Competent Management

02 Facilities Planning

  1. The systematic layout planning pattern (SLP)

Planning consideration

  1. Flow process & Flow diagram
  2. Procedure for determining space considering the guiding factors for guest room/ public facilities, support facilities & services, hotel administration, internal roads/budget hotel/5 star hotel

Architectural consideration

  1. Difference between carpet area plinth area and super built area, their relationships, reading of blue print (plumbing, electrical, AC, ventilation, FSI, FAR, public Areas)
  2. Approximate cost of construction estimation
  3. Approximate operating areas in budget type/5 star type hotel approximate other operating areas per guest room
  4. Approximate requirement and Estimation of water/electrical load gas, ventilation

03 Star Classification of Hotel

  1. Criteria for star classification of hotel (Five, four, three, two, one & heritage)

04 Kitchen

  1. Equipment requirement for commercial kitchen
    1. Heating – gas/electrical
    2. Cooling (for various catering establishment)
  2. Developing Specification for various Kitchen equipments
  3. Planning of various support services (pot wash, wet grinding, chef room, larder, store & other staff facilities)

05 Kitchen Layout & Design

  1. Principles of kitchen layout and design
  2. Areas of the various kitchens with recommended dimension
  3. Factors that affect kitchen design
  4. Placement of equipment
  5. Flow of work
  6. Space allocation
  7. Kitchen equipment, manufacturers and selection
  8. Layout of the commercial kitchen (types, drawing a layout of a Commercial kitchen)
  9. Budgeting for kitchen equipment

06 Kitchen Stewarding Layout and Design

  1. Importance of kitchen stewarding
  2. Kitchen stewarding department layout and design
  3. Equipment found in kitchen stewarding department

07 Stores – Layout and Design

  1. Stores layout and planning (dry, cold and bar)
  2. Various equipment of the stores
  3. Work flow in stores

08 Energy Conservation

  1. Necessity for energy conservation
  2. Methods of conserving energy in different area of operation of a hotel
  3. Developing and implementing energy conservation program for a hotel

09 Car Parking

  1. Calculation of car park area for different types of hotels

10 Planning for Physically Challenged

11 Project Management

  1. Introduction to Network analysis
  2. Basic rules and procedure for network analysis
  3. C.P.M. and PERT
  4. Comparison of CPM and PERT
  5. Classroom exercises
  6. Network crashing determining crash cost, normal cost