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Organisation of Banquet Department

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Banquet organization structure

           Banquet manager.

Banquet Sales Coordinator            Banquet Secretary

  Banquet Supervisor                         Banquet Sommelier

  Waiters                                               Waiters

 Casual Staff                                         Casual Staff

Following are the principal members of banquets:

Banquet Manager is the overall in charge of meeting banquet sales targets, developing banquet business, customer contact, banquet administration and supervising all arrangements.

Banquet Sales coordinator prepares sales kits, fact sheets layouts and proposed menus, visits potential guests to solicit business, conducts FAM tours of the facility.

Banquet Supervisor coordinates the resources for functions including table layouts staff scheduling and banquet setup.

Waiters and casual staff make the actual arrangement including carrying the furniture, setting table appointments and providing the service and clearance during and after the function.

Barman and sommelier run the mobile bar to provide alcoholic and non-alcoholic beverages with wine service.

Porters There are generally two or three porters on the permanent banqueting staff. They are essential staff as there is a great deal of heavy work to be carried out

 The banquet secretary handles all correspondence and filing take bookings on phone and assist in FAM tours.

Sub-Contractors are outsourced experts to prepare a variety of services like photography, music, sweets, etc.

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Syllabus BHM312 (T)

01 Planning & Operating Various F&B Outlet

  1. Physical layout of functional and ancillary areas
  2. Objective of a good layout
  3. Steps in planning
  4. Factors to be considered while planning
  5. Calculating space requirement
  6. Various set ups for seating
  7. Planning staff requirement
  8. Menu planning
  9. Constraints of menu planning
  10. Selecting and planning of heavy duty and light equipment
  11. Requirement of quantities of equipment required like crockery, Glassware, Cutlery – steel or silver etc.
  12. Suppliers & manufacturers
  13. Approximate cost
  14. Planning Décor, furnishing fixture etc.

02 Function Catering

Banquets

  1. History
  2. Types
  3. Organisation of Banquet department
  4. Duties & responsibilities
  5. Sales
  6. Booking procedure
  7. Banquet menus

Banquet Protocol

  1. Space Area requirement
  2. Table plans/arrangement
  3. Misc-en-place
  4. Service
  5. Toast & Toast procedures

Informal Banquet

  1. Réception
  2. Cocktail parties
  3. Convention
  4. Seminar
  5. Exhibition
  6. Fashion shows
  7. Trade Fair
  8. Wedding
  9. Outdoor catering

03 Function Catering Buffets

  1. Introduction
  2. Factors to plan buffets
  3. Area requirement
  4. Planning and organisation
  5. Sequence of food
  6. Menu planning
  7. Types of Buffet
  8. Display
  9. Sit down
  10. Fork, Finger, Cold Buffet
  11. Breakfast Buffets
  12. Equipment
  13. Supplies
  14. Check list

04 Gueridon Service

  1. History of gueridon
  2. Definition
  3. General consideration of operations
  4. Advantages & Dis-advantages
  5. Types of trolleys
  6. Factor to create impulse, Buying – Trolley, open kitchen
  7. Gueridon equipment
  8. Gueridon ingredients

05 Kitchen Stewarding  

  1. Importance
  2. Opportunities in kitchen stewarding
  3. Record maintaining
  4. Machine used for cleaning and polishing
  5. Inventory