Revenue Management Selling the Right Room to the Right Client at the Right Moment at the Right Price On the Right Distribution Channel with the best commission efficiency. Revenue management helps to predict consumer demand to optimize inventory and price availability...
Interpersonal Style Interpersonal style can be defined as how we interact with other people. Our style and behavior is impacted by our personalities, our values and the environment we live and work in, and the styles of those we interact with. What we term...
Duties And Responsibilities Of Sous Chef Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards, and procedures. Assists Executive Chef with all kitchen operations. Performs all duties of kitchen managers and...
Meaning of Materials Planning: Materials Planning has been defined as the scientific way of determining the requirements of raw materials, components and other items needed for production within the economic investment policies. It is rather a subsystem in the overall...
Design Consideration The design of a Hotel is one of the major considerations in the planning of efficient Hotel. While designing the Hotel following factors should be kept in mind: Attractive appearance Efficient plan Location Suitable material Workmanship Sound...
GROUP PROCESS Group process refers to how an organization’s members work together to get things done. Typically, organizations spend a great deal of time and energy setting and striving to reach goals but give little consideration to what is happening between and to...
The primary function of the food and beverage department is to provide food and drink to a hotel’s guests. In earlier times, when an inn had a single dining room that could hold a limited number of guests, this was a fairly simple task. Today, however, providing food...
Systematic Layout Planning THE SYSTEMATIC LAYOUT PLANNING PATTERN Systematic Layout Planning is an organized way to conduct layout planning, it consists of a framework of phases, a pattern of procedures, and a set of conventions for identifying, rating, and...
Aggregate Production Planning Aggregate production planning, abbreviated as APP, is useful for operation management. It is associated with the determination of production, inventory, and personnel levels to fulfill varying demand over a planning perspective that...
Common WorkPlace Issues Common workplace issues that employees face include: Interpersonal conflict Communication problems Gossip Bullying Harassment Discrimination Low motivation and job satisfaction Performance issues Poor job fit The workplace is typically an...
What is a group? A group refers to two or more individuals who have come together with a common objective. The members of a group interact and are interdependent on each other with the view of achieving a particular objective. Groups are of 2 broad categories: formal...
Some Reasons for failure of the change-: 1. Clear performance focus Success comes from a tight, clear connection between change expectations and business results. Failures come when an organization is overly focused on activities, skills and culture, or...
CULINARY TERMS 1. ABATS- Meat items such as offal’s, heads, hearts, liver, kidneys, etc. 2. AIGULETTES-Thin strips of the fish, breast of poultry, cut lengthwise. 3. AGING -To improve the tenderness of meat which is held at a cold temperature. 4. A La-...
Just-in-time also is known as JIT is an inventory management method whereby labor, material, and goods (to be used in manufacturing) are re-filled or scheduled to arrive exactly when needed in the manufacturing process. JIT is a manufacturing management process. It...
Diversity Diversity refers to differences in various defining personal traits such as age, gender, race, marital status, ethnic origin, religion, education, and many other secondary qualities. Diversity within a workplace encompasses race, gender, ethnic groups, age,...
Organizational Communication Organizational communication simply refers to communication that takes place in business environments. Because organizational communication encompasses everything from individual to mass communication, it is an extensive field. “As a...
Sequencing is the order of tasks to be done in chain. Hence the next task is started once the previous one is completed. Scheduling, on the other hand is the process in which people are assigned to time to accomplish different tasks.It improves the delivery...
Team Teams’ focus is a collective performance, where the members have both individual and mutual accountability. Therefore, companies create teams to bring together groups of people with complementary skills and interests to work toward a common goal. The main...
Star Classification Criteria FACILITIES & SERVICES 1* 2* 3* 4* 5*/5*D Yes/ No COMMENTS GENERAL Full-time operation 7 days a week in season N N N N N Establishment to have all necessary trading licenses N N N N N Establishment to...
Materials Management Materials management is a function, which aims for an integrated approach towards the management of materials in an industrial undertaking. Its main objective is cost reduction and efficient handling of materials at all stages and in all sections...
What is HACCP? HACCP Stands for Hazard Analysis and Critical Control Point. HACCP is an internationally recognized system for reducing the risk of safety hazards in food. A HACCP System requires that potential hazards are identified and controlled at specific points...
Workplace Redesign Model The decision to execute the concept of work redesign is challenging. It must involve top management who are visionary, persuasive, and consistent. The need for work redesign may be initiated by financial challenges, often a reduced budget....
Logistics Management – An Introduction According to Webster’s New Encyclopedia Dictionary logistics is “the branch of military science having to do with recurring, maintaining and transporting material, personnel, and facilities.” According to Council of Logistics...
COMPETITION Competition is the most important form of social struggle. According to Anderson and Parker, “Competition is that form of social action in which we strive against each other for the possession of or use of some limited material and non-material goods.”...
• The aim of cooking is to see that the food cooked undergoes a physical change, sometimes a chemical change and is acceptable. The object of cooking is to achieve certain results such as:• To facilitate and hasten digestion, so that the cooked food is absorbed by the...
Logisticians, who sometimes have titles such as logistics specialist or logistic analyst, coordinate and analyze the logistical functions or supply chain of an organization or firm. They oversee the entire life cycle of a product, including purchase, distribution,...
Global Green Initiatives Staff Water and Energy Recycling and Waste Building Maintenance Food Services Garden Gift Shop Purchases Guests and Guest Rooms Resource Staff Create a 'green team' at your hotel with the goal of continual improvement and scheduled...
Global Green Initiatives Staff Water and Energy Recycling and Waste Building Maintenance Food Services Garden Gift Shop Purchases Guests and Guest Rooms Resource Staff Create a 'green team' at your hotel with the goal of continual improvement and scheduled...
Customer Relationship Management Customer relationship management (CRM) is a combination of organizational strategy, information systems, and technology that is focused on providing better customer service. CRM uses emerging technology that allows organizations to...
Manager as Agent of Change To bring about any change in the organization needs a change agent. Change agent may be external i.e. an outsider who is an expert in introducing change. He is a professional change agent whose services can be hired for the purpose. The...