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Work Force Issues

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Common WorkPlace Issues

Common workplace issues that employees face include:

  • Interpersonal conflict
  • Communication problems
  • Gossip
  • Bullying
  • Harassment
  • Discrimination
  • Low motivation and job satisfaction
  • Performance issues
  • Poor job fit

The workplace is typically an environment in which people with different personalities, communication styles, and worldviews interact. These differences are one potential source of workplace issues and can ultimately lead to stress and tension for those involved. Although all employees have the right to be treated fairly and to feel safe in the workplace, some employees face bullying, harassment, and/or discrimination.

Members of the LGBT community, specifically, remain unprotected in the workplace by a national non-discrimination policy. Additionally, some employees may experience dissatisfaction with their work, struggle with their performance on the job, or have difficulty finding a job that fits their abilities and interests.

Workplace issues can lead to decreased performance and productivity, loss of job/termination, decreased satisfaction/happiness, stress, and a wide variety of mental health issues. Harassment in the workplace can also lead to legal troubles. The American Psychological Association notes job insecurity and lack of support at work can exacerbate workplace issues.

High-Stress Jobs

Some jobs involve a particularly high degree of stress. One theory, known as the job demand-control (JDC) model, posits that high degrees of work stress are prevalent in jobs with many demands and little control over working conditions. Some jobs known to be particularly stressful include firefighter, airline pilot, enlisted military personnel, police officer, and event coordinator. Additionally, some jobs such as health care workers, teachers, social workers, and administrative support workers have been associated with increased levels of depression. Elevated rates of substance abuse are prevalent among employees who work in mining, construction, and the foodservice industry.

Work-related stress is a significant problem, with an estimated 40% of workers describing their job as very or extremely stressful. In addition to mental health symptoms, work-related stress can cause physical health problems such as heart attacks, hypertension, pain, and insomnia.

How Psychotherapy Can Help With Workplace Issues

There are various ways in which therapy may be useful to help resolve workplace issues. Therapy can effectively treat depression, anxiety, and other mental health symptoms that result from workplace issues. Therapists can also teach healthy coping skills that employees may use to manage work-related stress and other issues.

For example, cognitive behavioral therapy helps people identify and change unhealthy thoughts, which often results in improved mood and overall well-being. Mindfulness, meditation, and other stress management techniques can be taught in psychotherapy. Therapy can also be useful for improving an individual’s assertive communication skills, as well as other conflict resolution skills. These skills can then be applied in the workplace to improve one’s experience at work.

Vocational counseling is a specific type of counseling that can be useful for workplace issues such as job fit, performance, and satisfaction. Vocational counselors help employees identify their specific skills and abilities in order to help them develop career goals and find jobs for which they are well suited. Industrial and organizational (I-O) psychology is also particularly relevant to workplace issues, as it focuses on human behavior in the workplace. I-O psychologists are sometimes brought into a workplace to identify areas of concern within an organization, as well as to help workers create a more collaborative, healthy work environment.

 

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Syllabus – Hospitality Management