Welfare Catering The provision of food and beverages to people to fulfil a social obligation, determined by a recognised authority, is known as welfare catering. This grew out of the welfare state concept, prevalent in western countries. It includes catering in...
When it comes to setting prices for rooms, establishing the highest rate is important. This rate is called the Rack Rate, and it is from this maximum price that all other rates take their lead. But that is not to say that one Rack Rate will apply to every room in a...
BEER- Beer is defined as a fermented, alcoholic beverage made from barley, wheat, rice etc. & flavoured with hops. SAKE- Sake is an ancient fermented beverage known to have been made since about the third century A.D in china. But it was not until about 600 years...
The elements are components or parts which can be isolated and defined in any visual design or work of art. They are the structure of the work and can carry a wide variety of messages. Elements of Design Line A line is a mark made by a moving point and having a...
Journal is the book of original entry in which, after following the rules of debit and credit, all business transactions are recorded in a chronological order. The word journal has been derived from the French word “jour”, which means “a day”. Thus, journal means a...
Classification on the basis of size refers to the number of rooms (bed capacity) and should not be confused with the building height, or the area of the property, or the gross sales, etc. The term number of rooms refers to the lettable rooms and does not include those...
The structure of the catering industry includes both commercial and non-commercial catering establishments. Some of the more popular and common ones are as under: Five Star Hotels These usually have several restaurants, grill rooms, ethnic (Indian, Chinese, Italian,...
Linen control-procedures Control of linen is an important task to manage the operations, it basically falls into three areas of activities:- 1) Hygienic standards and appearance of linen 2) Daily routine exchange of linen between floors and departments linen room and...
Colour is the visual perceptual property in humans to the categories called red, green, blue and others. Colour derives from the spectrum of light (distribution of light energy versus wavelength) interacting in the eye with the spectral sensitivities of the light...
A window is an opening in a wall (or other solid and opaque surface) that allows the passage of light and, if not closed or sealed, air and sound. Windows are usually glazed or covered with some other transparent or translucent material. Windows are held in place by...
An organization's layout is extremely important in shaping its overall efficiency, functionality, and success. A well-planned layout can improve workflow, streamline operations, and boost productivity. The layout facilitates efficient communication and collaboration...
Department of Tourism, Government of India classifies hotels under the star system in our country. There is a committee known as Hotels and Restaurants Approval and Classification Committee (HRACC) which is headed by D.G. Tourism. It comprises representatives from the...
STOCKTAKING Stocktaking is counting what you have (ACTUAL or PHYSICAL STOCK) and comparing it to what you are supposed to have (BOOK or RECORDED STOCK). It is an essential activity that must be carried out at regular intervals. Any discrepancies should be accounted...
Lighting Lighting plays an important role in the comfort and safety of occupants of the building. Lighting contributes to the décor of a room and should be both decorative as well as functional without causing glare or appearing flat and dull lighting needs. 1....
Format of Journal: Date Particulars L.F Amount Amount Account to be debited .............................Dr. Account to be credited (Narration) XXX XXX The various columns of the journal are explained in details below: Date: This column is used to write the...
Delve into the journey of hospitality with our in-depth exploration of the four crucial stages of the Hotel Guest Cycle, complete with essential activities that make or break a guest’s experience.
The control is a continuous process. It is a part of the routine in all types of organisations whether small or big. The word ‘control’ itself is disliked by one and all, nobody likes to be controlled by others no matter how small or big employee he may be. Definition...
Debit and credit are simply additions to or subtraction from an account. In accounting, debit refers to the left-hand side of any account and credit refers to the right-hand side. Asset, expenses and losses accounts normally have debit balances; liability, income and...
On the basis of ownership, hotels can be classified into two categories : Timeshare Hotels and Resorts Condominium Hotel Timeshare Hotels and Resorts A timeshare can be defined as an advance purchase of time in holiday accommodation. The purchaser pays a capital sum...
Hiring linen is uncommon in India, but many hotels in other parts of the world do not purchase linen and prefer to hire laundered linen from a hiring company. Linen hire companies supply clean linen to hotels on a hire basis. Thus it is a contract with a company which...
Flooring is the general term for a permanent covering of a floor, or for the work of installing such a floor covering. Floor covering is a term to generically describe any finish material applied over a floor structure to provide a walking surface. Both terms are used...
Internal control is an essential aspect of hotel accounting that ensures the accuracy and reliability of financial information. It helps to prevent fraud, errors, and misstatements by providing guidelines for procedures and policies. Effective internal control is...
Opening entries Opening entries are those entries which record the balances of assets and liabilities, including capital brought forward, from a previous accounting period. In the case of going concerns, there is always a possibility of having balances of assets and...
Many homeowners choose carpet because it is warm and soft underfoot. When you select a carpet you generally buy it with the expectations that your new carpet will look just like the sample in the store for many years. Having some general knowledge about the different...
These are family-owned and operated hotels that are not required to conform to any policy or procedure, they also do not need to adhere to a particular image and can offer a level of service geared towards attracting a specific target market and can quickly adapt to...
Following are some French term related to F & B staff AmericanEnglishFrenchRestaurant ManagerRestaurant ManagerDirecteur Du RestaurantSenior CaptainRestaurant SupervisorMaitre de HotelCaptainHead WaiterChef de RangStewardWaiterCommis de RangBusboyAssistant...
In the guest arrival stage there are certain steps: Preparing for guest arrival (In reservation section) Verification of documents Preparing of documents i.e. Movement list or expected arrival +expected departure list. MOVEMENT LIST: It is a document which contains...
This report shows the list of guests who have checked-in the hotel with details such as the number of adults and children, number of nights, and housekeeping status. This report is generated for the occupied rooms, rooms expected to be occupied, checked-out rooms, and...
The internal control is all the more important in the hospitality industry. In normal business houses; the sale is carried out for a limited period of eight to ten hours a day and almost all the sale is made from a sale counter managed by the owner himself or by his...
