Star Classification Criteria
| FACILITIES & SERVICES | 1* | 2* | 3* | 4* | 5*/5*D | Yes/ No | COMMENTS |
| GENERAL | |||||||
| Full-time operation 7 days a week in season | N | N | N | N | N | ||
| Establishment to have all necessary trading licenses | N | N | N | N | N | ||
| Establishment to have public liability insurance | D | D | D | D | D | ||
| 24 hr. lifts for buildings higher than ground plus two floors | N | N | N | N | N | Mandatory for all hotels. Local laws may require a relaxation of this condition. Easy access for the differently-abled guests | |
| Bedrooms, Bathroom, Public areas and kitchen fully serviced daily | N | N | N | N | N | ||
| All floor surfaces clean and in good shape | N | N | N | N | N | The floor may be of any type | |
|
GUEST ROOM |
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| Minimum 10 lettable rooms, all rooms with outside windows / Ventilation. | N | N | N | N | N | ||
| The minimum size of bedroom excluding bathroom in sq. ft | 120 | 120 | 130 | 140 | 200 | Single-occupancy rooms maybe 20 sq ft less. Rooms should not be less than the specified size. | |
| Air-conditioning –
% of Rooms |
25% | 25% | 50% | 100% | 100% | Air-conditioning/heating depends on climatic conditions & architecture. Room temp. Should be between 20c % 28c. | |
| A clean change of bed and bath linen daily & between check – in‘ | N | N | N | N | N | Definitely required between each check– in. On alternate days for 1 & 2 Star hotels | ||
| Minimum bed width for single 90 cm and double 180 cm | D | N | N | N | N | |||
| Mattress minimum 10 cm | thickness | D | D | N | N | N | Coir, foam or spring foam | |
| Minimum bedding 2
sheets, pillow & case, blanket, mattress protector / bed cover |
N | N | N | N | N | Blankets available in air conditioned rooms a s per seasonal requirement in non A/C rooms. Mattress protector is desirable in 1* and 2* and necessary for all others. | ||
| Suites | D | D | D | N | N | 2% of room block with a minimum of 1 suite room | ||
| Hairdryers | D | D | N | N | N | Where not provided in bathroom, must be available on request
All 3 Star, 4 Star, 5 Star and 5 Star deluxe hotels shall provide a hair dryer facility in the room on complementary basis. In 1 Star and 2 Star, this facility will be made available on request on complementary basis. |
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| Safe keeping / in room safe | D | D | D | N | N | 1, 2 & 3 Star hotels to have facilities for safe keeping in the reception.
All 4 Star, 5 Star and 5 Star deluxe hotels shall provide a safe. |
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| Minibar / Fridge | D | D | N | N | N | Contents must conform to | ||
| local laws | ||||||||
| All 3 Star hotels shall have the | ||||||||
| facility of a mini fridge and all 4 | ||||||||
| Star, 5 Star and 5 Star deluxe | ||||||||
| shall have the facility of mini bar | ||||||||
| with effect from 1.4.2014. | ||||||||
| Drinking water
minimum one tumbler per guest |
with glass | N | N | N | N | N | All category hotels to provide two sealed bottles of branded bottled water of a minimum 500 ml. per person per day on a complimentary basis. Ultraviolet treated water will not be acceptable. | |||
| Guest Linen | Good quality linen to be provided | |||||||||
| Shelves /drawer space | N | N | N | N | N | Necessary for hotels of 1,
2 & 3 Star category to have a wardrobe. |
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| Wardrobe with minimum of 4 clothes hangers per bedding | N | N | N | N | N | In one star or two-star hotels, this may be without doors. | ||||
| Sufficient lighting, 1 per bed | N | N | N | N | N | |||||
| A 5 amp earthed socket | power | N | N | N | N | N | ||||
| A bedside table and drawer | N | N | N | N | N | 1 per two twins and two for a double bed. | ||||
| TV – cable if available | N | N | N | Mandatory for 3*, 4*, 5* and 5* Deluxe category and TV must have remote.
Exception: For Eco and Nature Resort, TV Cable is not mandatory for 3*,4*,5*,5* Deluxe category. However, it is mandatory that they provide a Television with cable in the lobby or another common area. |
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| A writing surface with sufficient lighting | N | N | N | |||||||
| Chairs | N | N | N | N | N | Preferable bedding | one | per | ||
| A wastepaper basket | N | N | N | N | N | |||||
| Opaque curtains or screening at all windows | N | N | N | N | N | All 4 Star, 5 Star, and 5 Star deluxe hotels shall install blackout curtains by 1.4.2015 | ||||
Revised December 2014 19
| A mirror at least half length (3”) | N | N | N | N | N | ||
| A stationary folder and containing stationery | D | D | N | N | N | ||
| A ‘do not disturb’ notice | N | N | N | N | N | ||
| Night spread / bedcover | D | D | N | N | N | ||
| Energy saving lighting | N | N | N | N | N | ||
| Linen Room | N | N | N | N | N | well ventilated | |
| BATHROOM | |||||||
| Number of rooms with attached bathrooms | All | All | All | All | All | It will be mandatory w.e.f. 01.09.2010 for all 1 & 2 Star category hotels to have attached bathrooms. All bathrooms to have a sanitary bin with lid | |
| The minimum size of the bathroom in square feet | 30 | 30 | 36 | 36 | 45 | 25% of the bathroom in 1 & 2 Star hotels to have western-style WC. No higher ceiling/cap on the maximum size | |
| 1 Bath Towel and 1Hand towel to be provided per guest | N | N | N | N | N | ||
| Bath Mat | D | D | N | N | N | ||
| Guest toiletries to be provided – minimum 1 new soap per guest | N | N | N | N | N | Quality products depending on the star category | |
| Bottled toiletry products to be provided | D | D | D | N | N | ||
| Clothes – hooks in each bath / shower room | N | N | N | N | N | All Star category hotels shall provide two (2) hooks for Garments in bath room. | |
| A sanitary bin | N | N | N | N | N | These must be covered | |
| PUBLIC AREA | |||||||
| Lounge or seating area in the lobby | N | N | N | N | N | Lobby shall h a v e furniture and fixtures which shall include chairs /armchairs, sofa, tables, and fresh floral display. | |
| Doorman on duty for 4 Star and below 4 Star categories the presence of a doorman on duty in the lounge or sitting area in the lobby shall not be mandatory. However, in such areas, the presence of staff on duty shall be obligatory around the clock, 24*7. | |||||||
| Reception facility | N | N | N | N | N | Manned a minimum of 16 hours. Call service 24 hours. Local directions to the hotel including city street map to be available. | |
| Valet (Parking) services to be available | D | D | N | N | N | ||
| Availability of R oom, F & B and other tariff | N | N | N | N | N | ||
| Heating and cooling to be provided in public areas | N | N | Temperatures to be between 20 degrees Celsius to 28 degrees Celsius | ||||
| Air-conditioning common areas like Lobby, Restaurants, Varandas, bar where they are open to nature on one or more sides shall not be mandatory for beach, lake, backwater, river, hill, mountain, forest or nature Hotels & Resorts. | |||||||
| Public restrooms for ladies and gents with soap and clean towels, a washbasin with running hot and cold water, a mirror, a sanitary bin with a lid in
unisex & ladies toilet |
N | N | N | N | N | ||
| ROOM AND FACILITIES FOR THE DIFFERENTLY ABLED GUEST | |||||||
| At least one room for the differently-abled guest | N | N | N | N | N | The room shall have low height furniture, low peephole, cupboard with low clothe hangers, audible and visible (blinking light) alarm system and door
bell. |
|
| Bathroom | N | N | N | N | N | Door width for room of the differently-abled persons and bathroom of such rooms should allow wheelchair made available by the hotel to enter easily. However, for new hotels coming up after 01.04.2017 the minimum door width of such rooms & their bathroom shall be minimum 90 cm. In existing hotels, the door width of the room for differently-abled persons & bathroom of such rooms shall have a minimum width of 90 cm w.e.f. 01.04.2023.
The almirah in differently-abled rooms shall be sliding in cases where no sufficient space is available for opening the almirah doors by the differently-abled person. |
|
| Ramps with anti-slip floors at the entrance. Minimum door width should be one meter to allow wheelchair access | N | N | N | N | N | To be provided in all public areas. Free accessibility in all public areas and to at least one restaurant in 5 Star and
5 Star Deluxe |
|
Revised December 2014 23
| Public Restrooms | N | N | N | N | N | All-Star category hotels should have a public restroom for differently-abled guests (unisex) with minimum door width which allows wheelchair made available by the hotel enter easily. However, for new hotels coming up after 01.04.2017 the minimum door width of such public restroom (unisex) shall be minimum 90 cm. For existing hotels, the minimum door width of public restroom (unisex) shall be mandatory after 01.04.2023. | |
| FOOD & BEVERAGE | |||||||
| 1 Star & 2 Star category | 1 & 2 Star categories should have minimum one dining room serving all meals.
Room service not necessary |
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| 3 Star category | One Multi-cuisine Restaurant cum Coffee Shop open f r o m 7 a.m.
to 11 p.m. and 24 hr. Room Service |
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| 4 Star category
(with alcohol service or with no alcohol service) |
Grade A cities:
One Multi-Cuisine Restaurant cum coffee shop open from 7 a.m. to 11 p.m., one Specialty Restaurant and 24 hr. room service
Other than A cities: One Multi-Cuisine Restaurant cum Coffee Shop open from 7 a.m. to 11 p.m. and 24hours. Room Service |
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5 Star category
( with alcohol service or with no alcohol service) |
Grade A cities:
One 24 hours Multi Cuisine Restaurant cum Coffee Shop, one Specialty Restaurant and 24hours. Room Service.
Grade B cities: One Multi-Cuisine Restaurant cum Coffee Shop open from 7 a.m. to 11 p . m., and 24hours. Room Service. One. Specialty Restaurant would be desirable.
Other than A &B cities: One Multi Cuisine Restaurant open from 7 a.m. to 11 p.m. and 24 hours Room Service. |
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5 Star Deluxe category |
Grade A cities:
One 24 hours Multi-Cuisine Restaurant cum Coffee Shop, one Specialty Restaurant, and 24hours. Room Service.
Grade B cities: One Multi-Cuisine Restaurant cum Coffee Shop open from 7 a.m. to 11 p . m., and 24 hours. Room Service. One. Specialty Restaurant would be desirable.
Other than A &B cities: One Multi-Cuisine Restaurant cum Coffee Shop open from 7 a.m. to 11 p.m. and 24 hours Room Service. One Specialty Restaurant would be desirable. |
| Grade A: Delhi,** Mumbai, Kolkata, Chennai,
Bangalore, Pune, Hyderabad, Secunderabad
Grade B: Cities in the rest of the country excluding Grade ‘A’ cities Grade C: Cities in the rest of the country |
Note: The Ministry of Tourism may review and revise the cities falling under the Grade ‘A’ – Grande ‘B’ from the time to time.
· **Delhi would include the hotels falling in Gurgaon, Faridabad, Ghaziabad, NOIDA, and Greater NOIDA” |
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| Crockery & Glassware | N | N | N | N | N | Plasticware accepted in
pool area |
|
| Cutlery to be at least stainless steel | N | N | N | N | N | All categories should use good quality metal cutlery. Aluminum cutlery
prohibited |
|
| Bar | D | D | D | N | N | Wherever bar license is prohibited for a hotel as per local law, the bar will not be mandatory and wherever the bar is allowed as per local laws, then the hotel will have to obtain bar license first and then apply for classification to the
Ministry of Tourism. |
|
| It will be mandatory for such hotels to show their classification status prominently and clearly in all their publications, websites, advertisements, and
collaterals. No abbreviations shall be used to indicate the classification status in such cases. |
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KITCHEN /FOOD PRODUCTION AREA |
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| Refrigerator with deep freezer | N | N | N | N | N | Capacity based on the size of F & B service | |
| Segregated storage of Meat, fish, and vegetables | N | N | N | N | N | Meat, fish, and vegetables in separate freezers | |
| Colour coded synthetic
chopping boards |
N | N | N | N | N | Wooden chopping
boards |
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| Tiled walls non slip floors | N | N | N | N | N | |||||||
| Head covering for production staff | N | N | N | N | N | |||||||
| Daily germicidal cleaning of floors | N | N | N | N | N | |||||||
| Good quality cooking vessels / utensils | N | N | N | N | N | Use of aluminum vessels prohibited except for bakery | ||||||
| All food grade equipment containers | N | N | N | N | N | |||||||
| Drinking water | N | N | N | N | N | Water treated with UV + filtration | ||||||
| Ventilation system | N | N | N | N | N | |||||||
| Garbage to be segregated
– wet and dry |
N | N | N | N | N | To encourage recycling | ||||||
| Wet garbage area to
be air-conditioned |
D | D | N | N | N | |||||||
| Receiving areas and stores to be clean and distinct from garbage area | N | N | N | N | N | |||||||
| Six monthly medical checks for production staff | N | N | N | N | N | |||||||
| First – aid training for all kitchen staff | N | N | N | N | N | |||||||
| Pest control | N | N | N | N | N | |||||||
| STAFF | ||||||||||||
| Staff uniforms for front of the house | N | N | N | N | N | Uniforms to be clean and in good condition | ||||||
| English speaking front office staff | D | D | N | N | N | This may be relaxed outside the metros/ sub- metros for 1 and 2 Star category hotels | ||||||
| Percentage of supervisory staff | 20% | 20% | 40% | 40% | 80% | Hotels of 4 Star categories and above should have formally qualified Heads of Departments.
The supervisory or the skilled staff mayhave training or skill certification as follows: Degree / diploma from Central or State IHMs / FCIs or from NCHMCT affiliated IHM’s or from other reputed Hospitality Schools |
|
| Percentage of Skilled staff | 20% | 20% | 30% | 30% | 60% | The supervisory or the skilled staff may have training or skill certification as follows;
Degree/ diploma from Central or State IHM / FCIs or from NCHMCT affiliated IHMs or from other reputed Hospitality schools
Skill training certificate issued under the guidelines and scheme of the Ministry of Tourism |
|
| STAFF WELFARE FACILITIES | |||||||
| Staff Rest Rooms | D | D | N | N | N | Separate for male and Female employees with bunk beds, well lighted and ventilated | |
| Staff Locker Room | D | D | N | N | N | ||
| Toilet facilities | N | N | N | N | N | Full length mirror, hand dryer with liquid soap dispenser | |
| Separate Dining area & Facility | D | D | N | N | N | ||
| CODE OF CONDUCT FOR SAFE & HONOURABLE TOURISM | |||||||
| Display of Pledge | N | N | N | N | N | Pledge to be displayed prominently in the staff / back areas / office premises of all the Heads of Departments
(HODs) |
|
| Training for ‘Code of Conduct for Safe & Honourable Tourism’ | N | N | N | N | N | At time of joining (orientation programme and subsequent in-house training) | |
| Maintenance of Action Taken Report with regards to compliance of the provisions of the Code | N | N | N | N | N | Signatories of the ‘Code of Conduct’ to maintain record of action taken in compliance of the provisions of the Code | |
| Focal Points / Nodal Officers | N | N | N | N | N | Two nodal officers to be nominated (i.e., from HRD, Security side etc.) for hotel with more than 25 personnel and one focal point for Hotel with
less than 25 personnel |
|
| GUEST SERVICES | |||||||
| Provision of the wheelchair for the differently-abled guest | N | N | N | N | N | Wheelchair to be available on a complimentary basis in hotels of all categories | |
| Valet (parking) services to
be available |
D | D | N | N | N | ||
| Dry- cleaning /laundry | D | D | D | D | N | In house for 5 Star Deluxe
hotels. For 5 Star category and below may be outsourced |
|
| Tea / Coffee making facility in the room | D | D | D | N | N | Tea/coffee making facilities in the room to be made available on a complimentary basis in all 4 Star 5 Star & 5 Star Deluxe categories. | |
Iron and Iron Board facility |
D |
D |
D |
N |
N |
Iron and iron board to be made available on request in 1 to 3 Star category hotels on a complimentary basis. For 4, 5, 5 Star Deluxe categories to be available in the room on a complimentary basis. |
|
Paid transportation on call |
D |
D |
N |
N |
N |
Guest should be able to travel from the hotel |
|
Shoe c l e a n i n g , shoe h or n & s l i p p er s |
D |
D |
D |
N |
N |
Free facility to be provided for in house guests. |
|
Ice (from drinking water) on demand |
D |
D |
N |
N |
N |
Complimentary on request |
|
Acceptance of common credit cards and facility/infrastructure for accepting/ making payments by digital transactions. |
N |
N |
N |
N |
N |
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Assistance with luggage on request |
N |
N |
N |
N |
N |
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A public telephone on premises. Unit charges made known |
D |
D |
N |
N |
N |
There should be at least one telephone no higher
than 24” from floor level in 5 and 5 Star Deluxe (to also caterto differently abled guests |
|
Wake – up call service on
request |
N |
N |
N |
N |
N |
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Messages for guests to be recorded and delivered |
N |
N |
N |
N |
N |
A prominently displayed message board will suffice for 1 & 2 Star categories |
|
Name Address and
telephone numbers of doctors with front desk |
N |
N |
N |
N |
N |
Doctor on call in 3, 4, 5 &
5 Star Deluxe |
|
Stamps and mailing facilities |
D |
D |
N |
N |
N |
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Newspapers available |
D |
D |
D |
N |
N |
This may be placed in the lounge for 1, 2 & 3 Star hotels |
|
Access to travel desk facilities |
N |
N |
N |
N |
N |
This neednot be on the premise for 1, 2 & 3 Star categories |
| Left luggage facilities | D | D | N | N | N | This must be in a well secured room / 24 hour manned area
All 4 Star, 5 Star and 5 Star Deluxe hotels shall provide luggage racks, portable or fixed, for two large suitcases by 1.4.2015. This will be stated on the hotel’s website under the head ‘Facilities and Amenities provided on complimentary basis’ and mentioned to guests while checking in. |
|
| Provision for emergency supplies toiletries /first aid kit | D | D | N | N | N | ||
| Health – Fitness facilities | D | D | D | D | N | Indian system of treatments should preferably be offered | |
| Beauty Salon and Barber’s
Shop |
D | D | D | D | D | ||
| Florist | D | D | D | D | D | ||
| Utility shop / kiosk | D | D | D | D | N | The presence of a utility kiosk/shop will not be a mandatory condition for classification under one to four Star categories. For 5 Star & 5 Star Deluxe categories one utility kiosk or shop will be a must. No separate book shop shall be necessary. | |
| Money changing facilities | D | D | D | D | D | Money changing facility to be made available | |
|
SAFETY & SECURITY |
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| Metal detectors (door frame or hand held) | D | D | N | N | N | ||
CCTV at strategic locations |
N |
N |
N |
N |
N |
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X-Ray Machine. |
D |
D |
D |
D |
N |
For 5 Star Deluxe category,
it would be ‘Necessary’ to have an X-Ray Machine at the guest entrancefor screening of baggage
Manual checks may be conducted for staff and suppliers at designated entry points |
|
Under belly scanners to screen vehicles. |
D |
D |
D |
N |
N |
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Verification. |
N |
N |
N |
N |
N |
All hotels should conduct a antecedent verification of their staff and suppliers by the Police
/ private security agencies. |
|
Staff trained in fire fighting Drill. |
N |
N |
N |
N |
N |
All hotels to conduct periodic fire drills and maintain ‘Manuals’ for Disaster Management, First Aid and Fire Safety.
Quarterly drills as per Law. |
|
Security arrangements for all hotel entrances. |
N |
N |
N |
N |
N |
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Each bedroom door f itted with lock and key, viewport / peephole & internal securing device. |
D |
D |
N |
N |
N |
A safety c h a i n / wishbone latch is acceptable in place of viewport / peephole. |
|
Smoke Detectors. |
N |
N |
N |
N` |
N |
These can be battery Operated. |
|
Fire and Emergency Procedure notices displayed in r o om b e h i n d door. |
N |
N |
N |
N |
N |
| Fire and emergency alarms should have visual & audible signals. | N | N | N | N | N | |||
| First aid kit with over the counter medicines with front desk. | N | N | N | N | N | |||
| Fire Exit signs on guest floors with emergency / backup power. | N | N | N | N | N | |||
| COMMUNICATION FACILITIES | ||||||||
| Telephone facility within arm’s reach of the toilet seat. | D | D | D | N | N | All hotels in the categories 4 Star, 5 Star & 5 Star Deluxe shall provide a telephone within an arm’s reach of the toilet seat. This condition shall be applicable to all new hotels that will start operating from 1.4.2016. For hotels which have come into operation or will come into operation or will come into operation before 31.3.2016, this guideline will be applicable from | ||
| Provide atleast two multi- purpose sockets. | N | N | N | N | N | All Star hotels shall provide at least two multi-purpose sockets capable of handling US, European Community and Japanese plugs at or just above the table level. It should be possible for guests to charge a laptop and cell phone simultaneously. This condition shall be applicable to all new hotels that will start operating from 1.4.2016. For the hotels which have come into operation or will come into operation till 31.3.2016, this guideline will be applicable from 1.4.2022.
However, till such time as this facility is provided on a permanent basis, |
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it will be mandatory for all Star hotels to provide multi-socket adapter plugs on request. |
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A telephone for incoming & outgoing calls in the room. |
D |
N |
N |
N |
N |
4 star and above should have direct dialing and STD
/ ISD facilities. 1,2 and 3 Star category hotels may go through a telephone exchange |
|
PC available for guest use with internet access. |
D |
D |
N |
N |
N |
This can be a paid service. Upto 3 Star, PC can be in the executive offices, Internet subject tolocal access being available |
|
E-mail service. |
D |
D |
N |
N |
N |
Subject to local internet access being available. |
|
Fax, photocopy and printing Services. |
N |
N |
N |
N |
N |
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In room Internet Connection
/ Data Port. |
D |
D |
D |
N |
N |
Subject to local internet access being available. Wi – Fi wherever possible. |
|
Business Center. |
D |
D |
D |
N |
N |
This should be a dedicated area.
(This provision maybe relaxed for resort destinations, tourist and pilgrimage centers). |
|
Swimming Pool |
D |
D |
D |
D |
N |
This can be relaxed for hill destinations. Mandatory to have trained Life Guard. Board containing Do’s & Don’ts, No Diving sign, pool depth etc. should be displayed at a strategic location in the pool area
All 4 Star, 5 Star and 5 Star Deluxe hotels shall provide a luminous LED wall clock with numerals of three inches or more on display near their swimming pools.
It will be desirable for all 5 Star Deluxe hotels to have air- conditioned porches and heated swimming pools. |
| Parking Facilities. | D | D | N | N | N | Should be adequate in relation to t h e n u m b e r of rooms & banquet / convention hall c a p a c i t i e s . Exclusively earmarked accessible parking nearest
to the entrance for differently abled guests |
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| Conference Facilities. | D | D | D | D | N | |||
| No. of people to be trained under ‘Hunar Se Rozgar’. | N | N | N | N | N | As per norms laid out in para 23 of guidelines | ||
| Eco Friendly Practices:
(a) Sewage Treatment Plant. |
N | N | N | N | N | A Sewage Treatment Plant will not be a mandatory condition for hotels which have obtained completion certificate for construction before 1.4.2012. | ||
| (b) Rain water harvesting. | N | N | N | N | N | |||
| c) Waste management. | N | N | N | N | N | |||
| d) Pollution control methods for air, water and light. | N | N | N | N | N | |||
| (e) Introduction of non CFC equipment for
refrigeration and air conditioning and other Eco-Friendly measures and initiatives. |
N | N | N | N | N | |||
| Display of classification status by the hotel:- | ||||||||
| Note 1. | ||||||||
|
All hotels should clearly indicate on their websites the facilities and amenities provided to guests “free of cost” like complimentary breakfast (indicating broad classification like Indian breakfast, Continental breakfast or American breakfast), iron and iron board facility, shoe cleaning facility, shoe horn and slippers, other “free” facilities like dental kit, shaving kit, etc. If any facility is provided only ‘on request’ but is included in the room rent, this should be mentioned on the hotel’s website under the head ‘Facilities and Amenities provided on complimentary basis’ and also mentioned to the guest when the hotel staff introduces the room to him/her on arrival. In case the ‘complimentary’ breakfast is not a buffet, the guest must be shown a list stating in English the name of all complimentary items.
(All hotels shall submit a compliance of Note 1 in the form of a screen shot of their website showing the “Facilities & Amenities provided on complementary basis”. |
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| Note 2.
It will be mandatory for all the hotels classified under the categories 1 to 4 Star to display their classification status prominently outside the hotel and at the reception from 1.4.2014 as per a scheme to be evolved in consultation with FHRAI and HAI. |
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| Note 3: | ||
|
It shall be mandatory for all classified hotels to show the classification status on their website under a separate icon on the opening page, which on the click will display the order of classification issued by the Ministry of Tourism, Government of India. |
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| Note 4: | ||
|
If any hotel is found to obtain classification on a false pretext or on the basis of misrepresentation of facts or is found to display wrong classification status or found to promote marketing of hotel on the basis of wrongful claims then the unit /hotel will stand declassified with immediate effect and it shall be debarred for a minimum period of two years from the date of debarment by the competent authority i.e. the Chairman, HRACC. |
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| Note 5: | ||
|
All the hotels shall be required to submit an affidavit with respect to clearances along with their applications for classification/re-classification/hotel project approval, as given in Annexure VII. |
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| Note 6 : | ||
|
D Desirable
N Necessary
There is no relaxation in the ‘Necessary’ criteria except as specified in the comment column |
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