Table of Contents
Single Order Sheet
This system is used in cafés, quick turn over restaurants, departmental stores, and taken away establishments; usually
the menu is very limited with little or no choice. Many organizations following this system may have order sheet
printed with the menu, after taking the order from the guests, the waiter writes it on KOT and calls for the order verbally
over the hot plate. When the guest requests for the bill the waiter prices the order sheet and hand over to them as a
bill. While leaving the restaurants, the guest submits the bill to the cashier and pays the amount. The cashier retains
the bill for control purpose.
Menu order and customer bill
This shows the menu order and customer’s bill combined on one sheet and is allocated to each party. Each customer’s requirements are written down in the column next to the price column.
Customer self-complete order
A more modern trend is to ask customers to take their own food and drink order. This method is often found in bar operations and it allows staff to concentrate on the service of food (plate service) and beverages, and to accept payments.