In the modern days, computerized key cards have replaced traditional metal keys. These keys are programmed by computers and look like credit cards and are also known as CARD KEYS. They can have magnetic strips at the back of the key card, or some have punched holes which are programmed. The computer codes the cards to lock and unlock the doors. The computer creates new room lock codes for each room. Batteries with a life of several years power the microprocessor and card reader, within the lock. When batteries are running low, an indicator flashes light. The batteries are charged again to operate normally. Key cards are programmed to operate at a number of access levels. The access level depends upon the designation of the staff.
Advantages of Computerised Key Cards
i) It provides increased security for guests since metal keys could be easily duplicated and most of them had the number of the room stamped on them making it easy for a stolen or lost key to be used for entry but these key cards do not have any visible indication of what room they open.
ii) They also offer more security as it can be programmed differently for each guest and would also work till the guest departure date is and then would have to be again programmed by the front desk.
iii) Also if by chance the guest carries the room key with him/her or the key is stolen, the particular room’s lock
has to be changed, as there is always a chance of theft in the room with the old key. The card system cuts out that danger completely.
iv) When a master key is lost, all the locks have to be replaced for the safety of the guests; but it is extremely costly and practically impossible to do. A card system allows us to change to code of the locks at our will, and new cards are issued. This system has become a phenomenon in all star category hotels as safety and security plays the most important role in today’s hospitality industry.
Essential Features of Computerised Key System
In selecting appropriate computerized key card system for a property, it is important to have: –
I. Reliability – so that every time the key code is changed it works.
II. Speed – for speedier guest check-in.
III. Simplicity – so that every time computer experts are not required to handle the keys.
IV. Control – to limit room access and keep track of, to whom are the keys issued and who uses them.
V. Easy installation – for cost-effectiveness.
VI. Software integration – to connect the hotel system to the computer.
VII. Expansion and upgrading capability – to always be at par with the latest development.
VIII. Responsive service and support – to back-up the investment.