A standard operating procedure (SOP) is a set of written instructions that document a repetitive activity followed by an organisation.The development and use of SOP are an integral part of a successful quality system as it provides individuals with information to...
Contributions by Prince Kumar on hmhub
Listening Definition
Listening is the ability to accurately receive and interpret messages in the communication process. Listening is key to all effective communication. Without the ability to listen effectively, messages are easily misunderstood. As a result, communication breaks down...
Competent Management: Hotel Design
The design of a Hotel will depend upon the quality of management available to operate the establishment. If we have the quality management and manpower only then Hotel should be designed for sophisticated equipment and high tech gadgets It is another important...
Yield Management Software
There are many companies that offer a variety of revenue management software programs designed for lodging companies. Although the individual tasks of revenue management can be performed manually, the most efficient means of handling data and generating yield...
Levels and Types of Listening
Levels of Listening Here is a short video to explain you levels of listening https://www.youtube.com/watch?time_continue=2&v=2grajx8iYvw Here are the five levels of listening: Ignoring The lowest level of listening is called ignoring – not listening at all. If you...
Methods of Inventory Control
There are two methods to control the inventory of stores: 1. Physical inventory system 2. Perpetual inventory system Physical inventory system A physical inventory system is a periodic actual counting of all the products in the storage areas. Usually store items are...
Yield Management Team
Predicting the amount of revenue that a hospitality business will bring in next week, month, or year can be difficult. This is why the hospitality industry has revenue management teams that specialize in this area. Revenue Management Team In the hospitality industry,...
Bar and Its Types Cocktail & Dispense
A bar (also known as a saloon or a tavern or sometimes a pub or club, referring to the actual establishment, as in pub bar or savage club etc.) is a retail business establishment that serves alcoholic beverages, such as beer, wine, liquor, cocktails, and...
Listening barriers
Most Common Barriers to Effective Listening and How to Overcome Them. Unfortunately, in today’s world people have lost the desire and the patience to listen to what others have to say. Most of us are too engrossed in our own thoughts, too eager to have our own say to...
Levels and Technique: Inventory Control
Some of the most important techniques of the inventory control system are 1. Setting up of various stock levels. 2. Preparations of inventory budgets. 3. Maintaining perpetual inventory system. 4. Establishing proper purchase procedures. 5. Inventory turnover ratios....
The systematic layout planning pattern (SLP)
Systematic layout planning is an organized way to conduct layout planning, it consists of a framework of phases, a pattern of procedures and a set of conventions for identifying , rating and visualizing the elements and areas involved in a plan. Each layout rests on...
Guidelines for effective listening in business communication
As a professional, it's important to have good listening skills in order to communicate effectively with your colleagues, clients, and customers. Effective listening involves more than just hearing what someone is saying. It involves paying attention to nonverbal...
Definition and types of Timeshare options
A timeshare (sometimes called vacation ownership) is a property with a divided form of ownership or use rights. These properties are typically resort condominium units, in which multiple parties hold rights to use the property, and each owner of the same accommodation...
Perpetual Inventory: Inventory Control
In this system, goods received or issued is immediately recorded on stocktaking sheet & compiled at the end of the day. In this system, at any given time you know the value of stock in hand. An individual card is required for each item. All figures are recorded,...
Listening Computerization and Note Taking
Listening Computerization Content to be added. Note Taking Effective notetaking involves extracting and recording the important ideas covered in lecture in a way that will help you to recall them. Good notes provide a valuable means for review and learning and can...
Difficulties faced in marketing Timeshare business
Effective marketing is one of the most important aspects of the success or failure of Timeshare business. Problems faced in the marketing of Timeshare may be listed as below: Negative image of the industry: Some dishonest people in the industry who vanished after...
Monthly Inventory: Inventory Control
In most business establishment physical inventories are taken. This is done at the close of accounting period or after the close of the business day or monthly. The process of taking a physical inventory requires that one physically count the actual number of units of...
Front Bar
The front bar is the customer area, it is the meeting point for the customers and the bartenders where the customer’s order for their drinks and are served by the bartenders. The front bar should be functional and have adequate space for pouring the drinks and serving...
Advantages & disadvantages of Timeshare business
Advantages of Timeshare Timeshare membership provides the member immunity from rising costs and inflation. Accommodation is available even after 10 years at the amount paid today as per the current value of money. Moreover, it has a one-time cost for the customer....
Pricing of Commodities: Inventory Control
In a department, there must be a system established so that the department can be fairly charged for what it has requisitioned for its use. The method of pricing the food issued depends mainly on the type of commodities in question. Perishables In the case of...
Back Bar
The back bar has a dual function: as a decorative display area and as a hard-working storage space. It is located at the back of the front counter leaving sufficient space for the bartenders to do their work. The back bar consists of display rack set over the storage...
Effective Speaking
Your voice can reveal as much about your personal history as your appearance. The sound of a voice and the content of speech can provide clues to an individual's emotional state and a dialect can indicate their geographic roots. The voice is unique to the person to...
Exchange companies -Resort Condominium International, Intervals International
How Timeshare Exchange Works Vacation ownership offers unparalleled flexibility and the opportunity for affordable worldwide travel through a timeshare exchange. Through the international timeshare exchange networks, owners can trade their timeshare interval for...
Restaurant and Hotel English
Some common conversational English used in hotel or restaurant, mainly in front desk or lobby area. Good morning/afternoon/evening, Reception/ Information, —speaking. May I help you? Good morning/afternoon/evening, sir/madam. Welcome to our hotel. How may I help you?...
Comparison of Physical and Perpetual Inventory
Physical and perpetual inventory are two different methods used in food and beverage management to track inventory levels and manage costs. Here are some key differences between the two: Definition: Physical inventory is a manual count of all products on hand at a...
Under Bar (Speed Rack, Garnish Container, Ice well etc.)
This area is usually the last section of the bar to be designed, after the front of the bar has been created. It refers to the area under the front bar of the bartender's side. The under bar should be designed keeping in mind the kind of drinks to be made, equipment...
How to improve the timeshare/referral/condominium concept in India: Government’s role/Industry role
Government’s Role in Timeshare Although the government should not be in the business of running a business it’s their job to facilitate an environment which is conducive to business. This creates an atmosphere in which confidence of the investor is high and they can...
Purchasing: Beverage Control
The purchasing of alcoholic and non-alcoholic beverages, like that of foodstuffs, has the aim to purchase the very best quality of items, at the lowest price for a specific purpose. The purchasing of beverages should be undertaken by the purchasing manager together...
Addressing a group
Some Important Instructions for addressing a group 1. Address the crowd according to your message and target audience. Use respectful titles, never titles labelled by religious affiliations or belief systems. Speak on friendly terms, but don't assume a position that...
Receiving: Beverage Control
The objectives for beverage receiving are similar in many ways to those of food receiving. However, as the value of beverage purchases and the ensuing profits from the sale of beverages are high, it is important that due attention is given to the receiving of...





























