JOB DESCRIPTION
This term describes the duties and responsibilities of a particular job position. In order terms, the job description is a list of ‘things to do’ of that particular job.
For example, the job description of a restaurant manager is a follows:
- Responsible for the overall performance of the outlet
- Complaint handling
- Keeping track of guest history and database
- Ensuring smooth operation
- Making day-t-day sales reports
- Checking stock and inventory
- Maintaining service standards
- Other duties such as staffing and safety
JOB SPECIFICATIONS
This term describes the necessary qualities one should have to occupy a particular position. It means minimum qualities and qualifications one should posses to perform in their area of work.
For example, job specifications of a restaurant manager of a five-star hotel are as follows:
- Diploma course in hospitality.
- Should have worked for three years in lower designations.
- Should possess sound knowledge of the subject.
- Should have good communication skills.
- Should have man management and public relation skills.
- Should have a pleasing personality.