Taking customer food and beverage orders
Methods of order taking
Essentially there are four methods of taking food and beverage orders from customers. These are summarised below:
Main methods of taking food and beverage orders
Method Description
Triplicate Order is taken; top copy goes to the supply point; second copy is sent to the cashier for billing; third copy is retained by the server as a means of reference during service.
Duplicate Order is taken; top copy goes to the supply point; second copy is retained for service and billing purposes.
Service with order Order is taken; customer is served and payment received according to that order, for example, bar service or takeaway methods
Pre-ordered a) Individually, for example, room service breakfast
b) Hospital tray system
c) Events