Topic wise notes as per new NCHM-JNU syllabus (for B.Sc HHA & M.Sc HA) are are now available at our new website hospitality.institute
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Management Functions & Behaviour – 1st Sem (M.Sc HA)

Syllabus – Management Functions & Behaviour

1. Role of a manager

  1. Task of a Professional Manager
  2. Responsibilities of a Professional Manager
  3. Management Systems and Processes
  4. Managerial Skills

2. Decision making

  1. Organisational Context of Decisions
  2. Decision Making Models
  3. Decision Making – Techniques and Processes
  4. Management by Objectives

3. Organisational climate and change

  1. Organisational Structure and Managerial Ethos
  2. Management of Organisational Conflicts
  3. Managing Change

4. Organisation structure and processes

  1. Organisational Structure and Design
  2. Managerial Communication
  3. Planning Process
  4. Controlling
  5. Delegation & Inter-department Coordination

5. Behavioural dynamics

  1. Analysing Interpersonal Relations
  2. Leadership Styles and Influence Process
  3. Group Dynamics

Syllabus with topics linked

Syllabus – Management Functions & Behaviour

1. Role of a manager

  1. Task of a Professional Manager
  2. Responsibilities of a Professional Manager
  3. Management Systems and Processes
  4. Managerial Skills

2. Decision making

  1. Organisational Context of Decisions
  2. Decision Making Models
  3. Decision Making – Techniques and Processes
  4. Management by Objectives

3. Organisational climate and change

  1. Organisational Structure and Managerial Ethos
  2. Management of Organisational Conflicts
  3. Managing Change

4. Organisation structure and processes

  1. Organisational Structure and Design
  2. Managerial Communication
  3. Planning Process
  4. Controlling
  5. Delegation & Inter-department Coordination

5. Behavioural dynamics

  1. Analysing Interpersonal Relations
  2. Leadership Styles and Influence Process
  3. Group Dynamics

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