Public speaking can be terrifying, but when you care about your career progression you need to find a way to get your voice out. Speaking is how you can share your ideas with a large number of people, stand out from the corporate crowd, and get visibility in your...
Opening Duties STEPS KEY POINTS REASONS Keys Pick up keys from reception Security reasons Mise en place Set up Bar Slice fresh fruit Squeeze juice Place juice in stainless steel containers Efficient Service Garniture For service Keep drink cool Accompaniments Olives...
Chinese cooking is probably the biggest techniques of cooking, it has an extended historical past, and is one particular from the Chinese cultural treasures. It's popular all over the world. Chinese cookery has produced and matured in excess of the centuries, forming...
Once beverages are received they must be removed immediately to the cellar and a tight level of control maintained at all times. The storage of beverage is ideally separated into five areas as follows: The main storage area for spirits and red wine held at a dry and...
Audience analysis is the process of gathering information about the people in your audience so that you can understand their needs, expectations, beliefs, values, attitudes, and likely opinions. Audience analysis involves identifying the audience and adapting a speech...
China has one of the world’s oldest continuous civilizations. It is thought that some form of organized society began around 2000 B.C., and throughout the centuries, China has made significant world contributions in philosophy, religion, science, math, politics,...
Issuing of beverages should take place at set times during the day and only against a requisition note signed by an authorized person, for example, head barman, banqueting head waiter, etc. Ideally, when the requisition is a large one it should be handed in several...
Why Is Speech Organization Important? We have all been there. You are asked to stand before an audience to present a topic and have no clue where to begin. It's frightening at best! Grappling for the right words, you may decide to simply state everything you know...
Cocktails are mixed drinks that have become popular since the first quarter of the 20th century and all bars offer a list of selected cocktails. However, people have been drinking mixed drinks since the inception; no one could really establish the origin of the term...
Not surprisingly, given China’s size, there are a number of distinct regional cooking styles that can be divided into four major traditions: the northern plains, including Beijing; the fertile east, watered by the Yangtze River; the south, famous for the Cantonese...
Objectives of Production Control To ensure that all drinks are prepared according to management’s specifications Take into account the tastes of expected customers To guard against excessive costs that can develop in the production process Management’s desire to...
Interpersonal communication is much more than the explicit meaning of words, the information or message conveyed. It also includes implicit messages, whether intentional or not, which are expressed through non-verbal behaviours. Non-verbal communication refers to all...
Historically, hotel classification systems were developed to ensure safe and reliable lodging and food for travellers at a time when very few such trustworthy establishments existed. Many countries allow various classification systems for hotels in accordance to chain...
Classification of cocktails It is estimated that there are over 10 thousand mixed drinks and cocktails in use. Iced drinks can be roughly divided into four groups Aperitif: These stimulate the Appetite. They must, therefore, be appealing to the eye. Broadly speaking,...
Standardized recipes are an important part of a well-managed food service program. A standardized recipe specifically describes the exact, measurable amount of ingredients and the method of preparation needed to consistently produce a high-quality product. The exact...
Chinese cuisine enjoys high fame throughout the world. Not only does it have a reputation for being delicious, it is also considered an art form in its own right. Chinese cooking involves looking at the combination of the ingredients as well as paying particular...
What is tempering? Tempering chocolate is an essential step for making smooth, glossy, evenly coloured coating for your dipped chocolates. Tempering prevents the dull greyish colour and waxy texture that happens when the cocoa fat separates out. Tempered chocolate...
Methods of Making Cocktail Cocktails are made in any of these following methods according to the type of modifier ingredients Building: It is made by pouring the ingredients one by one in the glass in which it is to be served. If ice is required, it is placed first...
Using Chinese kitchen equipment is not as terrifying as some people may think. Although some equipment may look rather unusual, these tools help tremendously in the preparation of some of the most delicious Chinese dishes. This article highlights many popular kitchen...
There are four measuring devices commonly used by bartenders: shot glasses, jiggers, pourers, and automated dispensers. The Shot Glass In some establishments, bartenders are provided with small glasses, called shot glasses, that are used for measuring. There are two...
The word kinesics comes from the root word kinesis, which means “movement,” and refers to the study of hand, arm, body, and face movements. Kinesics is the interpretation of body motion communication such as facial expressions and gestures, non-verbal behaviour...
The martini is a cocktail made with gin and vermouth and garnished with an olive or a lemon twist. Over the years, the martini has become one of the best-known mixed alcoholic beverages. By 1922 the Martini reached its most recognizable form in which London...
As per Cambridge dictionary, a Fraud means the crime of getting money by deceiving people. Frauds by Customer Customer walking without paying The primary kind of customer fraud is customers walking out without paying their checks. However, customers may also...
Proxemics is the study of how humans use space when we're communicating. How close we stand to someone, whether we touch them, and how comfortable we feel are all part of the study of proxemics. Definition of Proxemics Do you feel uncomfortable when someone stands too...
A Manhattan is a cocktail made with whiskey, sweet vermouth, and bitters. Commonly used whiskeys include rye (the traditional choice), Canadian whisky, bourbon, blended whiskey, and Tennessee whiskey. The cocktail is often stirred and strained into a cocktail glass,...
The books maintained for beverage control are: Cellar inward book Bin card Cellar control book Beverage perpetual inventory ledger Breakage book Empty return book Hospitality book Cellar Inventory Control Ledger 1. Cellar Inward Book This book contains records...
Paralanguage simply says - it's not what you say but how you say it and is a big part of nonverbal communication. We use this nonverbal cue every day. Our tone of voice can reveal an underlying message. Paralanguage is a component of meta-communication that may modify...
Dubonnet is a sweet, aromatised wine-based aperitif with 15% alcohol by volume. It is a blend of fortified wine, herbs, and spices (including a small amount of quinine), with fermentation being stopped by the addition of alcohol. The brand is currently produced in...
Icing, often called frosting in the United States, is a sweet, often creamy glaze made of sugar with a liquid, such as water or milk, that is often enriched with ingredients like butter, egg whites, cream cheese, or flavourings. It is used to cover or decorate baked...
The communicative use of artifacts like furniture, plants, and colors plays a crucial role in enhancing the hospitality experience.
